Account Manager, Engage, Customer Solutions

2 days ago

Gurgaon, Haryana, India Google Full time ₹ 8,00,000 - ₹ 24,00,000 per year
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in sales, advertising, account management, or marketing.
Preferred qualifications:
  • Experience leading and managing multiple projects with a broad range of internal/external stakeholders simultaneously.
  • Knowledge of traditional and online marketing strategy, tactics, and products across all digital advertising product areas.
  • Knowledge of the local market.
  • Ability to think strategically about complex issues and develop recommendations/action plans.
About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and we have fun doing it.

Responsibilities
  • Manage a portfolio of customers to consistently deliver against goals, while prioritizing and delivering an excellent experience to customers.
  • Establish credibility with executives and act as a trusted consultant to optimize/expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for sustainable business growth.
  • Drive business growth, long-term partnerships, business planning/strategy, review, and education for customers.
  • Drive customer growth and contributes to overall team success.
  • Partner with cross-functional teams to enable customer growth.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

  • Account Manager, Engage, Customer Solutions

    10 hours ago

    Gurgaon, Haryana, India Google Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    Minimum qualifications:Bachelor's degree or equivalent practical experience.2 years of experience in sales, advertising, account management, or marketing.Preferred qualifications:Experience leading and managing multiple projects with a broad range of internal/external stakeholders simultaneously.Knowledge of traditional and online marketing strategy,...

  • Customer Success Manager

    2 days ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Global Customer Engagement Manager

    2 weeks ago

    Gurgaon, Haryana, India SHL Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description**Technology… technology that breathes life into work?SHL, People Science. People Answers.**Are you ready to elevate your sales or account management career with a global leader that combines the strength of an established brand and the agility of a start-up?SHL, a world-renowned HR SaaS organization, partners with top global companies to...

  • Engagement Manager

    3 days ago

    Gurgaon, Haryana, India NextHire (Part of Algotale Group) Full time ₹ 12,00,000 - ₹ 42,00,000 per year

    Job Overview:The Engagement Manager (Pharma and Med-device companies) will be responsible for building and managing relationships with pharmaceutical, medical consumables, and medical device companies to ensure seamless collaboration and drive engagement.If interested, fill out the form-Key Responsibilities:Relationship Management: Act as the primary point...

  • Customer Success Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Microsoft Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    The Customer Success Account Manager (CSAM) acts as the single customer facing, account durable leader responsible for managing and orchestrating support delivery activities within an account (set of accounts). This is inclusive of customer success, support, and transformation activities across the free-to-fee spectrum.  The prevailing...

  • Customer Success Account Manager

    2 days ago

    Gurgaon, Haryana, India Microsoft Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    The Customer Success Account Manager (CSAM) acts as the single customer facing, account durable leader responsible for managing and orchestrating support delivery activities within an account (set of accounts). This is inclusive of customer success, support, and transformation activities across the free-to-fee spectrum.  The prevailing...

  • Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Ishigaki Evtech Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionIshigaki Evtech Solutions specializes in the manufacturing and development of automotive components with a focus on supporting the EV industry. They are known for fabricating custom-designed tubular steel and sheet-metal chassis for scooters and bikes, as well as frames for electric rickshaws (3-wheelers). They provide end-to-end...

  • Account Manager

    7 days ago

    Gurgaon, Haryana, India Teamware Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi ConnectionsTeamware is hiring for Partner Success Manager," "Host Success Manager," "Account Manager," roleExperience:4+yearsLocation:GurugaonNP:Immediate joinersJD:We are looking for someone that is goals-oriented, is inputs-driven, and is willing to take actionA Typical Day:+Engage with the targeted hosts that are provided by the team lead/market...

  • Customer Solutions Manager

    1 week ago

    Gurgaon, Haryana, India MAERSK Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and...

  • APAC Strategic Customer Engagements

    2 weeks ago

    Gurgaon, Haryana, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...