Process Associate
2 weeks ago
Job description :
We are a UK-based property management company known for delivering efficient and high-quality services within the real estate industry. To support our growing operations, we are seeking a skilled and detail-oriented Non-Voice Agent to join our back-end administration team. He/she will be responsible for handling various administrative and support tasks that are critical to the day-to-day functioning of our property management operations. This is a non-voice, back-end role suitable for someone who is organized, proactive, and has excellent written communication skills.
Key Responsibilities :
- Draft and send Market Appraisal Letters
- Send Agency/Instruction Agreements via Docusign
- Share and manage client onboarding forms
- Support compliance-related tasks and documentation
- Prepare and send invoices using Xero accounting software
- Create professional property brochures
- Follow up on emails, payments, and signed documents
- Approve listings to go live on property portals
- Execute property mail-out campaigns
- Draft basic leases and ancillary documents using templates
- Assist with basic social media activities (posting/scheduling)
- Lead Generation including - Mail Out Campaigns, Canvassing, Site finding and client finding
- Managing WhatsApp Group
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Back office operations: 1 year (Required)
Language:
- Good English (Preferred)
Work Location: In person
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