Quality Auditor

1 week ago


Delhi NCR Noida, India Wyzmindz Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Conduct call audits to ensure quality standards are met.
  • Analyze calls, identify areas for improvement, and provide recommendations.
  • Collaborate with team members to implement corrective actions.
  • Develop and maintain processes for call monitoring, analysis, and reporting.
  • Provide feedback on customer service performance and suggest improvements.

Desired Candidate Profile

  • 2-4 years of experience in BPO industry or related field.
  • Strong knowledge of Call Audit, Call Monitoring, Call Quality, Customer Service, CSAT, and Quality Audit principles.
  • Excellent analytical skills with ability to interpret data effectively.

  • IATF Auditor

    3 days ago


    Delhi, NCR, Noida, India Quality Austria Central Asia (QACA) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    You must be an Internal Auditor in 9,14 & 45 An IATF 16949 auditor's primary role is to assess and verify an organization's compliance with the requirements of the IATF 16949 standard, a quality management system (QMS) for the automotive industry

  • Quality Auditor

    4 days ago


    Delhi, India Voizworks Full time

    We are looking for Quality Auditor - New Delhi location Minimum Educational Qualification: - Graduate Minimum Relevant Work Experience: - 2 Years and above as Quality Auditor Job Description: Quality Auditor Objective: Quality Auditor (QA) performs a range of tasks depending on the type of team he/she leads. Major tasks are to Monitor transactions,...

  • Quality Auditor

    4 weeks ago


    Noida, India WyzMindz Solutions Pvt. Ltd. Full time

    Hiring – Gujarati Language Quality Auditor We are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply? Candidates with strong experience in Quality Auditing. Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure. Must be proficient in Gujarati (speaking, reading &...

  • Quality Auditor

    2 days ago


    Delhi, Delhi, India GMax Full time

    **Education**: Bachelor’s degree (any specialisation) **Location **:Chattarpur, Delhi **Timings**: 10 am to 7 pm **Experience**: 1-2 years of experience in a quality auditor role The Quality Auditor will be responsible for evaluating and ensuring the quality of customer service calls, providing feedback to improve performance, and ensuring compliance...

  • Quality Auditor

    4 weeks ago


    Noida, India WYZMINDZ Solutions Private Limited Full time

    Job Description – Quality Auditor We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: Conduct audits of calls, emails, chats, and complaint audits. Identify gaps, share feedback with...

  • Quality Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Job Description – Quality AuditorWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams,...

  • Quality Auditor

    4 days ago


    Delhi, Delhi, India Devriz Fashion Lifestyle Private Limited Full time

    **Job Title**: Quality Auditor - Telesales **Location**: Preet Vihar, Delhi **Salary**: Up to ₹25,000 per month **Job Summary**: **Key Responsibilities**: - Monitor, evaluate, and audit telesales calls to ensure quality, compliance, and performance standards. - Provide regular feedback to telesales executives and suggest improvements. - Identify...

  • Quality Auditor

    2 days ago


    Noida, Uttar Pradesh, India Super Scholar Full time

    Certification as a Quality Auditor (e.g. CQA, CQIA) - Experience with statistical process control techniques - Experience with root cause analysis techniques - Experience in the automotive industry - Bachelor's degree in a relevant field (e.g. engineering, science, quality management) - Minimum of 1 year of experience in a quality control role - Strong...

  • Quality Auditor

    2 days ago


    Azadpur, Delhi, Delhi, India ESSVEE SERVICES Full time

    **We are looking for a competitive and trustworthy, Quality Analyst to help us build up our business activities.**: - **Location: Azadpur/ Netaji Subhash Place, Delhi**: - **Shift Timing: - 9:00 AM TO 6:00 PM**: - **Salary - 20k**: - **Experience - 1 years to 4 years** **Key Responsibilities** ** **Key Responsibilities* - **Maintain working knowledge of...

  • Quality Auditor

    6 days ago


    New Delhi, India RCPC Full time

    Qualification - B.Tech./M.Tech. Civil Experience - 8 yrs in construction industry To Perform Quality Audit and coordinate with site team. Core standards of Quality, Environment and Health & Safety (ISO 9001, ISO 14001 and ISO 45001). Auditor qualification in IS 9001:2015 is also desirable. Knowledge regarding QA/QC Engg documentation and duties. Review...