Technical Business Analyst
1 day ago
Interested suitable candidates please be in touch with
Technical Business Analyst
Description:
We are seeking a Technical Business Analyst / Solution Expert with 5+ years of experience bridging client technology requirements and solution delivery. This role focuses on defining requirements, creating solution diagrams, and coordinating implementations for enterprise AI and telephony solutions.
Responsibilities:
- Liaise with client IT and telephony teams to capture requirements.
- Create solution diagrams and technical documentation.
- Translate business needs into functional/technical requirements.
- Manage implementation roadmaps, timelines, and stakeholder communication.
- Support proof-of-concepts, pilots, and production rollouts.
- Coordinate UAT, capture feedback, and manage defect resolution.
- Identify and mitigate risks in solution delivery.
- Prepare reports, executive presentations, and client updates.
Qualifications:
- Bachelors/Masters in IT, Business, or related field.
- Experience in telephony, AI, or enterprise solution design.
- Skilled in Visio/Lucidchart for diagrams.
- Strong communication and stakeholder management skills.
- Knowledge of Agile methodologies and project tracking tools.
- Familiarity with compliance/regulatory standards.
Career Growth:
Pathway into Solution Architect or Product Manager, leading end-to-end strategy and ownership of enterprise solution delivery.
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