Malayalam voice process
5 days ago
Company Description
Procode Learning Solutions Pvt Ltd
Role Description
This is a Full-time remote role for a Malayalam Voice Process Executive.Handle inbound and outbound calls from customers in Malayalam to address their questions, concerns, and complaints. Provide accurate and professional information about company products, services, and processes. Meet individual and team targets related to call quality, average handling time , and customer satisfaction.
Qualifications
- Bachelor's degree or relevant experience.
- Fluent in Malayalam and English.
- Previous experience in a call center or customer service role is advantageous.
- Strong problem-solving and multitasking skills.
- Ability to handle stressful situations calmly and effectively
- Laptop Mandatory
Job Type: Full-time
Benefits:
- Work from home
Work Location: Remote
Speak with the employer
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