Car Sales Executive

7 days ago

Remote, India Spinny Full time

**Role: Car Consultant**

**Location: Work from Home**

**Language: Must be fluent in Malayalam**

**Minimum 6 months experience in sales is must.**

**About Spinny**:
Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore. Truebil operates independently as a sister brand, aiming to capture the under-penetrated market of value-conscious car buyers.

**About the Role**

You will be responsible for reaching out and supporting customers in their car buying journey with Spinny. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs.

**Key Responsibilities Include**:

- Building a relationship with the customer over call as the first point of contact from Spinny
- Engaging in active listening with callers, making recommendations for products or services that may enhance their journey
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to exceed call center metrics while providing excellent customer service
- Scheduling customer visits to retail hubs for the hub teams to take further

**Requirements**:

- 1+ years relevant work experience in call center / BPO / tele-sales
- Graduate degree
- Fluent verbal communication skills - English and Gujarati
- Demonstrated experience in customer service

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English fluently (preferred)
- Malayalam fluently (preferred)

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