IT Support Officer

17 hours ago

Noida, Uttar Pradesh, India Footprints Childcare Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Purpose :Maintain the network, computer, and CCTV setup to ensure that all systems are operating smoothly and efficiently, without problems or glitches; help make the system work better and faster.

Job Description :Technical

- Working knowledge of network, PC, and platform operating systems, including Microsoft

- Microsoft Exchange and Microsoft SQL Server

- Working knowledge of current systems software, protocols, and standards,

Non-technical

- Problem Sensitivity—The ability to tell when something is wrong or is likely to go wrong

- Judgment and Decision Making—Considering the relative costs and benefits of potential solutions to choose the most appropriate one

- High level of patience and professionalism when working with other employees who will have a varying range of computer competencies.

- Problem solving and multitasking skills

- Ability to work under pressure Remain calm when dealing with a crisis.

- Customer Service Skills

Minimum Education :BCA / B.Sc. (IT) / B.Sc.

Skills :- Monitor system performance and troubleshoot issues

- Ensure security and efficiency of IT infrastructure

- Respond to and resolve help desk requests

- Maintain and administer computer networks and related computing environments, including computer and device hardware, systems software, applications software, and all configurations.

- Diagnose, troubleshoot, and resolve hardware and software, including call centre hardware and software and other network and system problems.

- Configure, monitor, and maintain email applications and virus protection software.

- Plan, coordinate, and implement network security measures to protect data, software, and hardware.

- Check, troubleshoot, and resolve issues with live streaming.

- Add or remove CCTV cameras depending on needs and situations.

- Set up and install physical access control systems for FCPL offices.

- Monitor access control systems, troubleshoot in case of malfunction, and resolve issues.

- Respond to and resolve help desk requests from parents and employees; escalate more

complex issues to vendors.

Experience :2 -3 Years

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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