Client Servicing Manager

2 weeks ago


Mumbai, Maharashtra, India The Minimalist Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Location-Mumbai

Work Mode-Hybrid

If interested you can even drop your resume at

Roles and Responsibilities:

1.Account Management.

  • Comprehensively handling the needs of the clients for Branding and Communication team
  • Strategic planning for brands
  • Planning and scheduling project timelines with the Clients and creative team
  • Responsible for timely delivery of Projects
  • Developing and maintaining client relationships
  • Directing and controlling the activity and catering to client's requirement
  • Tracking activity performance regularly and driving the same with efficiencies

Guiding the account management team and motivating them for better performance

  1. Team Management:

* Oversee a team of Account Management staff, across multiple projects

* Mentoring junior staff and evaluating candidates for promotions, added

responsibilities and increments

* Assigning KRAs & making sure team member understand the job

description well.

* Identifying training & development needs of the team & ensuring same

is met in co-ordination with HR

* Providing orientation to new joinees & on the job training.

  1. Co-ordination:

* Lead the projects & provide all the creative & technical support required.

* Closely work with Design & Copy team to deliver the project as per client's

requirement.

  1. Project Management

* Keeping a track of ongoing projects.

* Maintaining a draft of project requirements and share the same with

content & design team for their understanding.

  1. Learning & development:

* Understanding of brand (for allocated clients)

* Ownership of Self Development

* Knowledge Sharing among team members

* Attending Training & Development programs



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