Customer Care Executive

2 days ago

Mohali, Punjab, India Cogent E-Services Full time ₹ 27,000 - ₹ 3,30,000 per year

International Customer Support Executive | Voice & Chat | Chandigarh/Mohali

Location: Chandigarh / Mohali

Employment Type: Full-time (Work from Office)

Shift: Night Shift (Cab available for female employees)

Working Days: 5.5 Days/Week (Rotational week off)

Interview Mode: Walk-in Interview (Face-to-Face)

Job Summary

We're hiring Customer Support Executives to join our international blended process team. If you're looking to start or grow your career in customer support and have excellent communication skills, this is the perfect opportunity—freshers welcome

Key Responsibilities

  • Handle international customer interactions through chat and voice
  • Assist with queries related to products, orders, returns, or general service
  • Maintain a high standard of professional communication and customer satisfaction
  • Accurately document and follow up on customer interactions

Eligibility Criteria

  • Education: Undergraduate and Graduate candidates are eligible
  • Communication: Excellent spoken and written English skills
  • Experience: Freshers and experienced candidates welcome
  • Must be open to night shifts and rotational week offs

Compensation & Perks

  • Salary: Up to ₹33,000 CTC/month
  • Transport: A Cab facility is available for female candidates during night shifts
  • Opportunity to work with global clients and gain international exposure

Interview Process: Walk-in Interview (Face-to-Face)

Contact HR Aditi : (Mention: "CX Support – Mohali" when applying)

Start your career in international support today—apply now and walk in for an interview

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Job Types: Full-time, Permanent, Fresher

Pay: ₹27, ₹330,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

Speak with the employer

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