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Customer Support Executive

2 weeks ago


Chennai, Tamil Nadu, India Velsuma Private Limited Full time ₹ 1,20,000 - ₹ 1,84,842 per year
  • Answering calls and resolving queries about product or company.
  • Noticing significant subtleties of every discussion.
  • Conveying verbal acknowledgments of offers to our Sales group for closing.
  • Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
  • Maintains operations by following policies and methodology and functional changes.
  • Keeps up quality service by adhering to organization guidelines.
  • Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
  • Responding to inquiries concerning things or the organization
  • Posing questions to comprehend client necessities and close sales
  • Considering the details of each offering and staying side by the side of updates to these contributions.
  • Acquiring and updating an individual's contact details.
  • Calling active or old customers to encourage the purchase of items.

Job Type: Full-time

Pay: ₹10, ₹15,346.01 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance