Student Councillor cum Telecaller
2 days ago
Job Summary
We are looking for dynamic, motivated, and customer-focused Academic Counselors cum Telecallers to join our team. The role involves guiding prospective students about our courses, handling admission enquiries, and supporting them throughout the admission process.
Key Responsibilities
- Make outbound calls to prospective students and follow up on enquiries.
- Provide detailed information about our courses, eligibility, fees, and benefits.
- Counsel students to help them choose the right course according to their profile.
- Maintain and update student enquiry database (CRM).
- Schedule and coordinate counseling sessions, interviews, and admission meetings.
- Handle walk-in enquiries and provide professional guidance.
- Achieve weekly/monthly targets for enquiries, admissions, and conversions.
- Assist in marketing activities such as seminars, webinars, and promotional events.
- Build a positive relationship with students and ensure excellent service throughout the admission cycle.
Required Skills
- Excellent communication skills in English and Malayalam (Hindi is an added advantage).
- Strong convincing and interpersonal skills.
- Ability to multitask and manage time effectively.
- Basic computer knowledge (MS Office, CRM tools).
- Customer service-oriented approach.
Qualifications
- Minimum: Any Degree.
- Experience: 0–2 years in counseling, telecalling, customer service, or education industry preferred.
- Freshers with good communication skills may also apply.
Salary & Benefits
- Competitive salary based on experience.
- Attractive incentives for achieving targets.
- Professional training and career growth opportunities.
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
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