
Network Manager
2 days ago
Level 3 Support
BE/B.Tech/M.Sc/MCA
CCNP ( Routing & Switching ) and CCNP ( Security ) or Equivalent
Overall 10-15 years experience in network security with at least 5 years in Fortinet/ Cisco Firewalls and IPS
Proficiency with management of Firewall and NIPS solutions
Experience in working with Windows, Linux, Unix environment
Hands on experience in commissioning and Implementation of various Firewall & NIPS solution and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)
Experience in managing policies and exceptions
Experience in packet capture, analysis and troubleshooting tools
Product knowledge of firewall, NIPS, SSL, Routing Protocols, Dual Factor Authentication etc.
Incident, problem, service request management, change management, configuration management & capacity management of Firewall & NIPS Setup
Day to Day BAU configuration changes
Proactively utilize network monitoring tools to isolate events before service degradation occurs
Supporting incident monitoring and incident analysis/response initiatives
Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets
Troubleshooting layers 1, 2 and 3 of the OSI Model
Applying security patches as required
Conducting daily performance checks on devices, periodic audits and compliance
Performing immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnel
Implement, and maintain network security policy, standards, and procedures
Deploying and maintaining access-list and firewall policies
Maintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7
Co-ordination with OEM's for TAC support, RMA, replacement & reconfiguration of faulty Firewalls/NIPS
Creating technical documentation, as-build network diagrams, inventory control documentation, and security documentation
Investigate, isolate, and resolve firewall & NIPS incidents with RCA.
Co-ordinate helpdesk team, other IT support teams, application support teams to jointly troubleshoot and fix the high priority/severity incidents.
Designing and implementing firewall, Site to Site VPNs, and IDS/IPS solutions for DC/DR/Cloud and Branch office environments
Create and update knowledgebase in ITSM tools
Identify areas for automation of operational efficiency
Work to automate and integrate the tools with REST API/SDK with security dashboard, Infosec tools (AD, IDAM, PAM, SIEM, SOAR etc.)
Patch updates, upgradation of Firewalls & NIPS as per compliance and audit requirements
Closure of compliance and audits points as per the agreed timelines.
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