Global E-Invoicing Programmer Analyst

3 days ago

Hyderabad, Telangana, India Orb It People Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Title: Global E-Invoicing Programmer Analyst

Location: Remote - India

Employment Type: Full-Time

Job Summary:

We are seeking a highly motivated and detail-oriented Global E-Invoicing Programmer Analyst to join our team. This role involves managing day-to-day operations related to electronic invoicing processes across global systems, with a focus on triaging issues, performing monitoring activities, and ensuring timely resolution and escalation of incidents. The ideal candidate will have strong development skills , analytical skills, excellent communication abilities, and experience working with EDI, XML-based invoicing systems, and Service Desk platforms like Jira. Strong experience and development skills in Java, XML, EDI etc.

Key Responsibilities:

  • Triage and resolve e-invoicing ingestion issues reported by internal teams or external customers.

  • Development of new EDI transactions and modifications to the existing one and troubleshooting issues.

  • Monitor the e-invoicing solution performance, especially during the project Hypercare period, to proactively identify and resolve problems.
  • Classify and log issues in ServiceDesk or Jira based on input from project teams or customers.
  • Escalate unresolved or critical issues to Solution Architects or appropriate stakeholders for further investigation.
  • Support testing activities by executing e-invoice test cases to validate fixes and enhancements before deployment to customers.
  • Participate in customer calls as needed to provide updates, gather input, and ensure alignment on issue resolution.

Required Qualifications:

  • Bachelors degree in Information Technology, Computer Science, Business Systems, or a related field.
  • 3-5 years of relevant work experience in e-invoicing development and support roles with knowledge of Java, XML and EDI.
  • Hands-on experience with EDI (Electronic Data Interchange) and XML-based invoicing systems.
  • Familiarity with Jira, ServiceDesk, or similar issue tracking and service management tools.
  • Strong problem-solving and analytical skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaborate with cross-functional teams across different time zones.

Preferred Skills:

  • Knowledge of e-invoicing standards such as PEPPOL, EDIFACT, or ANSI X12.
  • Experience in working within Agile or ITIL environments.
  • Exposure to cloud-based invoicing platforms or ERP systems (e.g., Oracle, SAP, Coupa).

Join us to help streamline and enhance our global e-invoicing operations while working in a collaborative and innovative environment.

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