Internal Communications Manager

Corporate Communications is responsible for leading the organization's corporate communications, public relations, and digital branding initiatives across multiple geographies and industries.

This position will design and implement comprehensive internal and external communication strategies to ensure that all stakeholders receive consistent, professional, and impactful messaging that strengthens the corporate identity, brand equity, and strategic positioning of the group.

This role plays a critical function in driving organizational reputation, employee engagement, and cross-border communication alignment while leveraging digital platforms, internal communication channels, and media outreach. 

Key Responsibilities Strategy & Leadership

• Build, execute, and evaluate the company's global communications strategy in alignment with organizational goals.

• Partner with executive leadership and board members to articulate, refine, and communicate the company's mission, vision, and values.

• Design a consistent corporate branding framework adaptable across industries and geographies. Corporate Branding & Public Relations

• Manage corporate image and brand presence across all traditional and digital platforms.

• Oversee production and dissemination of press releases, corporate announcements, media statements, and thought-leadership content.

• Maintain and strengthen relationships with key industry publications, media houses, and PR networks globally.

• Handle external crisis communication strategies, ensuring brand protection and quick response to reputational risks. Digital & Content Management

• Oversee all digital assets including the corporate website, intranet, and social media platforms (LinkedIn, Twitter, Facebook, YouTube, Instagram, etc.).

• Lead content strategy to ensure clarity, relevance, and timeliness across platforms for both internal and external audiences.

• Drive SEO-focused content strategies to enhance digital presence and online reputation.

• Supervise design, artwork, and digital campaigns to ensure adherence to KPIs and corporate brand guidelines. Internal Communication & Engagement

• Develop internal communications programs that align employees across geographies with corporate goals and culture.

• Partner with HR teams in various countries to design and deliver effective employee engagement campaigns, newsletters, and internal announcements.

• Streamline cross-border communications to ensure efficiency and message consistency.

• Support C-level executives in speechwriting, presentation development, and internal messaging Governance & Policies

• Establish and maintain communication policies, editorial guidelines, and brand standards across all geographies.

• Ensure compliance with copyright, cultural sensitivities, and local/regional regulations while maintaining a unified global voice.

Essential Functions

• Act as lead communicator, editor, and reviewer for all corporate-level deliverables.

• Translate complex information into user-friendly communication for diverse audiences.

• Lead the design and delivery of global campaigns covering product launches, employer branding, CSR initiatives, and leadership communication.

• Ensure accurate, high-quality communication output within agreed timelines.

• Provide communication support to leadership on strategic initiatives, organizational change, or crisis interventions. Performance Metrics

• Consistency and alignment of corporate communication across geographies.

• Quality and accuracy of content produced (measured by zero-error policy).

• Turnaround time of communication deliverables.

• Employee engagement and satisfaction scores related to internal communication.

• Growth and impact of digital/social media presence (analytics-driven outcomes). 

Qualifications & Experience

• Bachelor's degree in Mass Communication, Marketing, Journalism, or Business Administration.

• 6+ years of overall work experience, with at least 2 years in team/communications management.

• Experience in managing global or multi-industry corporate communications preferred.

• Certifications in digital marketing, design, copywriting, PR, or social media strategy are an added advantage. 

Mandatory Skills
• Strong written and verbal communication skills in English.

• Demonstrated expertise in content strategy, PR, and digital communications.

• Proficiency in communication and design tools/platforms (PowerPoint, Canva, MS Suite, CMS, etc.).

• Thorough knowledge of advertising elements, artwork, and campaign execution.

• Ability to multi-task and work across time zones.

• Strategic and creative thinking with a meticulous eye for detail.

• Strong grasp of copyright and intellectual property principles. Preferred Skills

• Working knowledge of Adobe Photoshop, Illustrator, or other design tools.

• Exposure to employee experience strategies or employer branding campaigns.

• Familiarity with advanced analytics tools (Google Analytics, Hootsuite, Sprout Social).

• Understanding of diversity and inclusion communication globally