Oracle Product Lifecycle Management: Service Engineer

2 days ago

Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

We are looking for an experienced
Oracle Product Lifecycle Management Service Engineer
to provide
L1 support
for Oracle Cloud PLM modules—
Product Development (PD)
and
Product Data Hub (PDH)
. The role includes configuration, customization, API integrations, Agile data migration, and comprehensive post-production hypercare support.

Roles & Responsibilities

  • Provide L1 support for Oracle Cloud PLM–Product Development (PD) and Product Data Hub (PDH).
  • Work hands-on with Oracle Fusion product lifecycle configurations, customization management, and support.
  • Perform API integration testing and configure Oracle PDH application components.
  • Deliver post-production support and hypercare services.
  • Create custom reports using Oracle tools.
  • Perform root cause analysis on recurring issues.
  • Execute Agile data migration processes.
  • Conduct quarterly configuration and patch validations/testing.
  • Analyze and prioritize support requests involving Oracle Fusion product lifecycle configurations and customization issues.
  • Perform initial assessment of customization component failures.
  • Coordinate post-production support and hypercare requests.
  • Triage issues related to custom reports using Oracle tools.
  • Manage incident tickets for Agile data migration challenges.
  • Track and prioritize quarterly configuration and patch validation/testing requests.

Required Skills:

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
  • 6+ years' experience with Oracle Cloud PLM solutions.
  • Strong understanding of product lifecycle management principles.
  • Proficiency in Oracle PDH application configurations.
  • Knowledge of API integration and testing methodologies (including patch testing).
  • Experience with custom report development using Oracle tools.
  • Background in Agile data migration techniques.
  • Ability to validate and test system configurations and patches.
  • Excellent troubleshooting, problem-solving, and communication skills with technical and business stakeholders.

Location:
Bangalore, India (Onsite)

Salary:
As per market standards (Negotiable)

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