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Oracle Cloud Product Lifecycle Management: Service Engineer
2 weeks ago
Oracle Product Lifecycle Management: Service Engineer
We are seeking a skilled professional to manage our Oracle Product Lifecycle Management
module.
Job description:
- Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data
Hub (PDH)
- Hand-on experience with Oracle Fusion product life cycle configurations, and
customization management and support
- Perform API integration testing, configuring Oracle PDH application components
- Deliver post-production support/hypercare service
- Create custom reports using Oracle tools
- Perform Root cause analysis on recurring issues
- Execute Agile data migration processes
- Conduct quarterly configuration and patch validations/testing
- Analyze and prioritize support requests involving Oracle Fusion product life cycle
configurations and customizations issues
- Perform initial assessment and customization component failures
- Coordinate post-production support/Hypercare requests
- Triage issues related to custom reports using oracle tools
- Manage incidents tickets for Agile data migration challenges
- Track and prioritize quarterly configuration and patch validations/testing requests
Requirements:
- 5+ experience with Oracle Cloud PLM solutions
- Strong understanding of product lifecycle management principles
- Proficiency in Oracle PDH application configurations
- Knowledge of API integration and testing methodologies (patch testing)
- Experience with custom reports development using oracle tools
- Background in Agile data migration techniques
- Ability to validate and test system configuration and patches
- Excellent troubleshooting and problem solving skills
- Strong communication abilities with both technical and business stakeholders
Mail your cv at or call
