Css – Oracle Saas – Senior Manager Customer Success Services

Job DescriptionAboutOracle Advanced Customer ServicesWho better to support Oracle...than Oracle https://www.oracle.com/support/advanced-customer-services/With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to...

Overview  The Customer Success Services (CSS) is a unit within the Oracle's Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS...

Job Type:  Regular Employee Role:  People Manager Experience:  15+ years of professional experience in Information Technology, with a minimum of 5 + years people management/leadership. Applicants are required to read, write, and speak the English language. Location:  Hyderabad, Bangalore, Noida Post Title:  Job Description Do you...

Job DescriptionOracle is leading the digital revolution. We are building a customer platform delivering leading standard practices , services automation to realize tangible business outcomes and accelerate customer success. Join us and play an instrumental role in coordinating the software that will have a truly global impact.What You'll DoSolve the kind of...

Job DescriptionOracle CSS - Advanced Customer Services-Oracle SAAS/FINANCE/Cloud Principal AnalystPosition Overview:- The Position is for a Functional Support Analyst with a technical background in the Fusion ERP Suite of products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and...

Job DescriptionCustomer Success Services-Oracle SAAS/SCM/Cloud Analyst - LeadPosition Overview:- The Position is for a SCM Lead /Techno-Functional Support Expert in Oracle Fusion Suite of SCM products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and...

About Us:At Oracle Advanced Customer Services, we deliver high availability and mission-critical support businesses demand. Our team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. We combine the knowledge of customer environments and expertise from Oracle Support and Product...

As a member of Oracle Customer Success you will join a team of SMEs charged with supporting Oracle University's Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions,...

Customer Success Services-Oracle SAAS/SCM/Cloud Analyst - LeadThe Position is for a SCM Lead /Techno-Functional Support Expert in Oracle Fusion Suite of SCM products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.Main...

Customer Success HCM Instructor - Oracle Fusion Applications (Remote) As a member of Oracle Customer Success,you will join a team of SMEs charged with supporting Oracle University's Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but...

Customer Success - Oracle HCM Instructor / Consultant As a member of Oracle Customer Success,you will join a team of SMEs charged with supporting Oracle University's Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the...

Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

Job DescriptionAbout Oracle Customer Success Services(CSS):As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that...

Customer Success - Oracle HCM Instructor / Consultant As a member of Oracle Customer Success,you will join a team of SMEs charged with supporting Oracle University's Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the...

Our Ideal Candidate:Our ideal candidate will typically be expected to demonstrate the following attributes:Good understanding on Oracle SaaS and ERP/HCM/SCM ModulesExperience with implementation and support of Oracle SaaS ERP/HCM/SCM Applications, including at least 2 full cycle projectsExperience conducting a project management in cloud-based (Oracle SaaS)...

Job Description * To attend meetings with potential customers to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution* Create solutions around services related to Oracle products including cloud technologies* Provide technical solutions in a professional manner and to agreed...

Drive Security InnovationThe SaaS Security Innovation Expert will play a critical role in designing, developing, and executing multiyear security strategies that improve the security and compliance posture of Oracle's SaaS services. As a key member of our team, you will combine software and systems engineering to build and integrate tools and applications...

About the Role:As a seasoned Senior Oracle Cloud Applications Manager, you will be responsible for providing exceptional customer support services. With over 20 years of IT experience, specifically in Oracle Cloud Application Experience, you will have managed multiple projects as a Project Manager with an Average Contract Value (ACV) of $2M. Your expertise...

Company OverviewAt Oracle, we are a global leader in enterprise software and cloud computing. Our mission is to help organizations succeed in a rapidly changing world by providing innovative solutions that drive business growth and efficiency.Job DescriptionThis role involves working on customizations for at least one of the Oracle SaaS applications (e.g.,...

As a member of the Support organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our...