Senior Human Resource Manager

4 days ago

Surat, Gujarat, India Gurukrupa Exports Full time ₹ 8,00,000 - ₹ 15,00,000 per year

Senior HR Manager Core HR

Department: Human Resources

Location: Head Office – Surat (with frequent travel to branches across India: Mumbai, Kolkata, Chennai, etc.)

Reports To: Head – Human Resources

1. Job Purpose

To independently manage and oversee the execution of core HR functions across multiple branches of the company, ensuring uniform HR policy implementation, statutory compliance audit, employee engagement, manpower planning, and HR operational excellence. The position requires a hands-on HR professional who can travel to branches and ensure on-ground HR execution aligns with Head Office HR directives.

2. Key Roles & Responsibilities

A. Core HR Operations

  • Implement and monitor all HR policies, SOPs, and procedures across all locations as per HO directives.
  • Manage complete employee life cycle (Hire to Exit) including joining formalities, confirmations, transfers, separations, and documentation.
  • Maintain and audit branch attendance, leave, and overtime records via ERP (SmartTime/ERPNext/Zoho) system.
  • Statutory compliance & Licences Audit.
  • Rollout JD-KRA-KPI & Skill Analysis as per HO directives

B. Recruitment & Manpower Planning

  • Coordinate with HODs for manpower requirement planning and track position-wise recruitment status.
  • Support branches & Talent Acquisition team for local hiring drives, skill tests, and walk-in interviews.
  • Conduct joining orientation and ensure proper onboarding of new hires at branch locations.

C. Employee Relations & Engagement

  • Act as the first line of HR contact for employee queries, grievances, and branch-level conflict resolution at branches.
  • Ensure disciplinary compliance on attendance, uniform, ID cards, safety, and conduct at all branches.
  • Conduct periodic employee feedback sessions and suggest engagement initiatives to improve retention.

D. HR Audits, MIS & Reporting

  • Conduct monthly HR audits at all branches to ensure HR system discipline, statutory file maintenance, and documentation accuracy.
  • Prepare branch-wise HR dashboards, reports, and compliance trackers for submission to Corporate HR.
  • Coordinate with ERP teams or internal system support for any ERP-HR training or updates.
  • Ensure data-driven reporting and timely closure of open HR Helpdesk tickets.

E. Training & Development

  • Identify skill gaps and coordinate training needs with the L&D team and branch HODs.
  • Support rollout of POSH, Induction, and Compliance training at branch levels.
  • Evaluate training effectiveness and share feedback reports with HO HR.

F. Travel & Coordination

  • Frequent travel (up to 10–15 days/month) to different branches across India for HR audits, training, or grievance handling.
  • Act as a liaison between Head Office HR and Branch HR teams for all HR communication, escalation, and policy rollout.

3. Key Performance Indicators (KPIs)

Area

KPI Description

Target

HR Audit

Timely submission of monthly HR audit reports

100%

Policy Implementation

Branch-level HR SOP adherence

95%

Employee Grievance Reporting

Average TAT for grievance closure

24 hours

Recruitment Support

TAT from requisition to onboarding

15 days

Travel & Audit Coverage

Number of branches visited per month

4 branches

4. Required Qualifications & Experience

  • Education: MBA / PGDM in Human Resource Management (Full-time preferred)
  • Experience: 7–8 years of experience in Core HR Operations

  • Technical Skills:

  • MS Excel, HR Reporting, Payroll Coordination

  • Knowledge of statutory compliance

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