Wallet operation Specialist,

2 weeks ago

Bengaluru, Karnataka, India Lifecell Full time US$ 80,000 - US$ 1,20,000 per year

Hi All,

We are hiring for below requirement, interested Candidate can share your applications.

A Wallet Operations role for healthcare professionals involves managing the financial aspects of healthcare services within a digital wallet or payment system. This includes tasks like processing payments, managing transactions, and ensuring compliance with regulations.

Key Responsibilities:

  • Payment Processing: Handling patient payments, insurance claims, and other financial transactions related to healthcare services within the digital wallet platform.
  • Transaction Monitoring: Regularly monitoring transactions for any irregularities, suspicious activity, or potential fraud.
  • Account Management: Managing user accounts, ensuring accurate balance information, and resolving any account-related issues.
  • Compliance: Ensuring all transactions and operations adhere to relevant regulations, including HIPAA and other healthcare data privacy laws.
  • Customer Support: Addressing customer inquiries and resolving issues related to payments, account balances, or transaction discrepancies.
  • Reporting and Analysis: Generating reports on financial transactions, identifying trends, and providing insights to improve operational efficiency.
  • System Maintenance: Assisting with the maintenance and troubleshooting of the digital wallet platform, working with technical teams to resolve any issues.
  • Process Improvement: Identifying areas for improvement in operational processes, suggesting solutions, and implementing changes to enhance efficiency and security.

Skills and Qualifications:

  • Financial Acumen: Strong understanding of financial transactions, payment processing, and accounting principles.
  • Technical Proficiency: Familiarity with digital wallets, payment systems, and relevant software applications.
  • Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
  • Communication Skills: Excellent written and verbal communication skills to interact with customers, team members, and other stakeholders.
  • Problem-Solving Skills: Ability to identify and resolve issues related to payments, accounts, and system functionality.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy in financial transactions and data management.
  • Compliance Knowledge: Understanding of relevant regulations, including HIPAA and other healthcare data privacy laws.

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