Retail Sales Officer

5 days ago

Navi Mumbai, Maharashtra, India Aspect Global Ventures Full time ₹ 45,000 - ₹ 60,000 per year

aspect bullion Refinery iS HIRING Sales Executive

COMPANY PROFILE

  • Aspect Bullion & Refinery Pvt. Ltd., based in Mumbai under Aspect Global Ventures, is a trusted name in Indias precious metals sector. Accredited by LBMA and IBJA, we deliver 999 purity gold and 995 purity silver with quality and transparency
  • We combine tradition with innovation through customized coins and bars, Indias first Bullion Signature Store, and gold & silver vending machines at malls, airports, and temples.

Job responsibilities

FPA Role:

  • Assist walk-in customers in the showroom and provide an excellent customer experience
  • Present and sell bullion & coins products confidently, with accurate product knowledge
  • Maintain records of daily sales and customer interactions.
  • Follow up with potential clients and maintain relationships with existing customers.
  • Achieve monthly sales targets set by the management.
  • Ensure the visual merchandising and cleanliness of the store meet brand standards.
  • Handle customer queries, complaints, and concerns professionally and promptly.
  • Coordinate with team members and report to the Store Manager.

System and Control Role:

  • Maintain and update client database (CRM/Excel/ERP) with accurate customer details.
  • Ensure proper documentation for each transaction (KYC, invoices, receipts).
  • Follow SOPs for handling client queries, complaints, and after-sales support.
  • Avoid misrepresentation of product specifications, pricing, or returns

Candidate profile

  • Qualification HSC or graduate in any filed, Diploma/ Specialization course in jewellery or retail,

Insurance preferred.

  • Proven ability to lead and motivate a team, and to effectively communicate with senior management.
  • Good understanding of system and technology.
  • Deep understanding of sales, customer service, and budgeting processes.
  • Ability to think strategically and develop long-term sales achievement plans.

Others

  • Salary : 45,000
  • Industry : From Retail, Insurance, Reality Industry with sales experience
  • Reporting to : CEO- Aspect Bullion & Refinery Pvt Ltd
  • Base Location : Borivali Sky City Mall / Ghatkopar – R city mall .

INTERESTED APPLICANTS CAN APPLY-

Pooja Zala- HR Manager

Contact

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