Sr. Specialist, Learning Management

Senior Specialist, Learning Management

Are you our "
TYPE
"?

Monotype Global
Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.

The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more.

Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best:
design beautiful brand experiences.
Monotype Solutions India
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.

Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world's leading company in fonts. It's a trusted partner to the world's top brands and was named "One of the Most Innovative Companies in Design" by Fast Company.

Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.

Monotype is seeking an LMS Administrator to support the GTM Enablement team. As an LMS Administrator, you will be responsible for creating and maintaining all Sales resources in Mindtickle. You will also be responsible for the creation and curation of learning assets, including participant guides, e-learning modules, surveys, scorecards, and other resources. You will work closely with the GTM Enablement & Sales Leadership Teams to implement and continually improve digital training content.

What You'll Be Doing

• Create Learning Plans/Curriculums, Editing & updating e-learning modules.
• Maintain Sales-facing pages and content in Mindtickle.
• Stay updated on new Mindtickle features and recommend optimizations.
• Ensure compliance with process, technology and data requirements according to system governance.
• Lead efforts to identify, troubleshoot, and resolve LMS-related system issues. Help to identify and prevent problems before they occur.
• Ensure functionality of the LMS in the areas of registration, notification, administration of training operations, assessment and resource management.
• Partner with the GTM Enablement team to digitize existing training content.
• Responsible for running reports on program evaluations and assessments.
• Conduct regular reviews of training feedback to evaluate training intervention success.
• Establish standard reports and dashboards that are accurate and timely and enable managers, training team, and other internal stakeholders to determine training effectiveness.
• Based on reporting, recommend adjustments to learning content management, workflow processes, and user experience that would improve the learner experience and business impact.
• Maintain training events and information across Monotype's technology.
• Create new training modules.
• Continually evolve our LMS strategy.

What We're Looking For

• Bachelor's degree.
• Minimum 3-7 years of work experience working on any LMS system (preferably Mindtickle).
• Ability to effectively manage and prioritize multiple projects.
• Strong attention to detail and quality with exceptional organizational skills.
• Good experience with Microsoft Office, data analysis and reporting.
• Excellent interpersonal, presentation, and verbal & written communication skills.
• Ability to comfortably work in a deadline-oriented environment.
• Creative, inquisitive, and coachable; ability to take constructive feedback.
• Should be comfortable working East Coast hours when needed (for onboarding and one-off training requirements.)

What's In It For You

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive medical insurance coverage to meet all your healthcare needs.
• Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales.
• A creative, innovative, and global working environment in the creative and software technology industry.
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions).
• Professional onboarding program, including robust targeted training for Sales function.
• Development and advancement opportunities (high internal mobility across organization).
• Retirement planning options to save for your future, and so much more

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.