Senior Infrastructure Specialist

6 days ago

Kolkata, West Bengal, India Sundew Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Overview:

Sundew is a leading digital transformation firm with an 18-year legacy of excellence. We specialize in digital strategy, application development, and engineering. As we continue to expand, we are seeking a talented and dynamic Infrastructure management Specialist role encompassing a wide range of responsibilities to ensure the efficient and secure operation of our internal infrastructure and services.

Key Responsibilities:

  • Possess working knowledge of computer hardware, including laptops, UPS systems, and monitors.
  • Demonstrate proficiency in Windows administration, Active Directory management, and performing Linux updates.
  • Maintain a general understanding of network protocols and assist in configuring basic firewall rules.
  • Communicate and coordinate effectively with external vendors and service providers.
  • Detect, diagnose, and troubleshoot both software and hardware issues in a timely manner.
  • Communicate clearly in English (reading, writing, and speaking) to support internal and external customers.
  • Collaborate effectively with colleagues and work flexible hours as required.
  • Exhibit a high level of motivation, independence, and strong work ethics
  • Maintain and update hardware and software inventory records accurately.

Required Skills:

  • 6 - 9 years of experience in IT support, helpdesk, or system administration roles
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, and firewall rules).
  • Experience with Windows OS, Active Directory, and Linux environments.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and work independently with minimal supervision.
  • Proficient in Windows desktop tools and platforms such as GitHub, SQLyog, and Docker for issue resolution (Preferred)
  • Knowledge of LAN cabling and Wi-Fi network setup and troubleshooting (Preferred)

Educational Qualification:

  • Bachelor's degree in B.SC, B.tech or Equivalent
  • Relevant certifications

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