E-Commerce Manager

4 days ago

Bengaluru, Karnataka, India CrossBeats Full time ₹ 4,00,000 - ₹ 12,00,000 per year

We thank all applicants for their interest in working with us, and we will contact only those selected for an interview.

If you don't see a current opening that fits your skills and experience, but you are interested in working with us, please feel free to submit your resume. We are always interested in hearing from talented individuals who share our values and mission.

E-Commerce Manager

Experience Required:

3-5 years in e-commerce marketplace management (preferably Flipkart)

About Us:

We are a fast-growing D2C consumer electronics brand in India, selling our products both through our own website and leading marketplaces like Flipkart. We are looking for an experienced E-commerce Manager to drive growth, profitability, and operational excellence on Flipkart Marketplace.

Key Responsibilities:

1. Flipkart Account Management:

  • Manage end-to-end operations of our seller account on Flipkart.
  • Optimize product listings (SEO, images, descriptions, pricing) to maximize visibility and conversions.
  • Monitor competitor pricing and strategize promotions/discounts.

2. Sales Growth & Revenue Management:

  • Develop and execute strategies to increase sales, improve rankings, and enhance brand presence.
  • Plan and execute promotional campaigns (Big Billion Days, festivals, etc.).
  • Work with Flipkart's account managers for better visibility (e.g., Flipkart Ads, Sponsored Products).

3. Inventory & Order Management:

  • Ensure optimal stock levels to prevent stockouts or overstocking.
  • Coordinate with logistics partners for smooth order fulfillment.
  • Handle returns, refunds, and customer complaints efficiently.

4. Performance Analytics & Reporting:

  • Track KPIs (traffic, conversion rate, order defect rate, etc.) and take corrective actions.
  • Analyze sales data to identify trends and growth opportunities.

5. Profitability & P&L Management:

  • Optimize pricing, shipping costs, and marketplace fees to maintain profitability.
  • Negotiate better terms with Flipkart (commission rates, shipping subsidies).

6. Customer Experience & Reviews:

  • Improve product ratings and reviews by addressing customer grievances proactively.
  • Ensure high seller ratings by maintaining low cancellation rates and timely dispatch.

Skills & Qualifications:

  • 3+ years of experience managing Flipkart seller accounts (preferably in consumer electronics).
  • Strong understanding of Flipkart Seller Hub, algorithms, and ranking factors.
  • Expertise in marketplace SEO, PPC ads, and promotional strategies.
  • Analytical mindset with proficiency in Excel/Google Sheets and data-driven decision-making.
  • Experience in inventory management and supply chain coordination.
  • Excellent negotiation and communication skills.

Why Join Us?

  • Opportunity to work with a high-growth D2C brand.
  • Competitive salary + performance-based incentives.
  • Dynamic work environment with growth opportunities.

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