Head of Customer Experience

About Our Team:We're a group of passionate professionals dedicated to delivering exceptional customer experiences.Building strong relationships with our customersListening, empathizing and helping customers achieve their goalsManaging incoming chats and emails and handling follow-up communicationsKey Responsibilities:Customer Support ExpertiseAddressing,...

About this role:We are seeking an experienced Customer Success leader to drive the next chapter of client engagement. This role is about crafting exceptional experiences, building scalable success operations, and transforming customers into advocates.Lead a high-performing Customer Success team of CSMs and Support SpecialistsDrive success metrics across...

About us: Experience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies.Since 2019,...

About us: Experience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. With a techno creative DNA, Experience Commerce specializes in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies. Since...

One of our Fintech portfolio companies is looking for a hungry, dynamic Head of Customer Success to join the business and drive all onboarding, usage, and renewal programs for the business.ResponsibilitiesWork with the Founders to shape the overall account management, renewal, and expansion strategy Proactively liaise with customers, understand their...

A Retail Sales Head is responsible for leading and managing the sales operations of a retail business, including developing and implementing sales strategies, setting targets, and overseeing staff performance. They analyze market trends, manage inventory, and ensure exceptional customer service to drive sales growth and profitability. Key...

Job Title: Marketing HeadLocation: Lavelle Road[Bengaluru ]Experience4-5 years in marketing / digital marketing roles, with experience managing social media + paid adsRole OverviewThe Marketing Head will be responsible for defining and executing the digital marketing strategy of Maintain, with specific emphasis on social media presence, paid advertising,...

We're Hiring – HOD (MBA) | BangaloreWe are looking for an experienced and dynamicHead of Department – MBAto lead our management studies department.Requirements: Ph.D./Doctorate in Management - Mandate 10+ years of academic & administrative experience Strong leadership, research, and industry connect Location: BangaloreIf you're passionate about shaping...

Head of HR Management Location: KolkataExperience: 12–18 years | Full-Time | Leadership RoleAbout the organisation:My client is deeply entrenched in top of the line technologies and partnering global leaders across 4 decades.To strengthen its people strategy and culture, the organisation is seeking a visionary Head of HR to align talent with project...

Candidate Profile:Male Graduate , MBA-Mkg Exp 10yrs + in Inside & Outreach Business School/College/Educ Tech, achieving monthly admission targets in UG & PG programs.Immediate Joiners/short notice prefered. Presently as Head-Admission for 5 years +.Soft Skills: Good Communication & Co-ordination Skills, Leadership Skills, Good Marketing & Selling Skills,...