Senior L&D Specialist
2 weeks ago
About the Role
As a Learning Delivery Specialist, you will be responsible for delivering impactful, engaging, and high-quality learning experiences across the organization, with a strong focus on new hire onboarding during your first year. This role is based in India and requires someone who can adapt content to local audiences while maintaining alignment with Rapid7 learning standards.
You will:
- Deliver engaging, interactive learning sessions (in-person, hybrid, and virtual) to support new hire onboarding and core programming
- Facilitate learning experiences aligned with business priorities
- Apply adult learning practices to maximize retention, learner engagement and program impact
- Utilize digital learning tools to enhance accessibility and engagement
- Customize global content to fit regional needs while maintaining consistency to PD operating standards
- Manage learning tracks in our LMS (Workday) to ensure seamless onboarding processes
- Track learner progress, attendance, and feedback to inform iterations
- Use learner analytics to evolve and continuously improve delivery program content
- Collaborate and seek feedback with multiple teams to support delivery excellence and local relevance.
About You
- Bring 1 to 3 years of relevant experience in learning or program delivery, facilitation, or a similar role
- Comfort working across time zones and cultures
- Experience delivering both in-person and hybrid learning sessions
- Ability to work in a fast-paced environment, collaborate with different teams, and manage multiple priorities
Core Skills & Behaviors
- Collaboration in a Globally Dispersed Team: Work effectively across time zones and cultures, contributing to a collaborative team environment and supporting smooth coordination.
- Navigate Change & Ambiguity: Remain flexible and responsive in fast-paced, evolving environments by adapting to shifting needs and learner feedback.
- Emotional Intelligence: Recognize and respond to learners' needs with empathy, creating inclusive and respectful learning spaces.
- Plan & Align: Support the organization's priorities and sequencing of learning activities to meet delivery timelines and ensure alignment with learning needs.
- Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
Role-Specific Skills
- Facilitation: Deliver engaging, culturally relevant sessions, using learner-centered techniques to support knowledge application.
- Project Coordination: Coordinate learning delivery timelines, resources, and logistics, ensuring all elements are in place for a smooth delivery experience.
- Content Management: Organize and update learning materials to support local delivery needs while aligning with Rapid7 learning standards.
- Data Analytics: Use feedback and attendance data to track learning progress, measure engagement, and identify opportunities to improve the learning experiences and your delivery
- Learning & Event Management: Organize and execute live and virtual learning events, managing space or platform logistics, participant communications, and session flow for a seamless learner experience.
- Technology Fluency: Use learning platforms and virtual tools (like Zoom, Slack, Donut, Google Workspace, Workday) confidently to support seamless session delivery.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.
About Rapid7At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
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