
L2 support
6 hours ago
"L2 Production support engineer will be a key member of the of AMW Technologies applications team, a dedicated team of highly skilled technical resources supporting the Advice Wealth Management business on a 24x7 basis. The position provides an unparalleled opportunity to become a valuable member of our global technology team supporting a very dynamic and rapidly growing global Asset management business. You will be part of an inclusive, collaborative culture that rewards individuals for their contributions. You will work with a group of talented people who share a passion for high quality work that is in the best interest of our clients.
Responsibilities:
Troubleshooting & Incident Management –
- Manage and Lead service restoration/recovery of applications.
- Ability to drive production incident bridge calls for P1 and high priority P2 incidents.
The ability to assist team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle, Unix, Informatica, Container frameworks and orchestration frameworks) and Cloud Technologies (AWS, Azure)
Perform moderately difficult and independent assignments in troubleshooting, problem diagnosis and problem resolution in one or more technologies within the technical area of expertise.
- Assess & recommend solutions for permanent fixes to improve application stability and resiliency.
- Review production related changes upon risk assessments.
- Should be open to learn new technologies/tools.
- Very Good Working knowledge on the ITSM processes.
Required Qualifications:
Bachelor's degree in Computer Science or similar field; or equivalent work experience.
Experience with two or more technologies listed below:
- Core-JAVA
- Linux/Unix
- Oracle/SQL Server
- Service Now
- Informatica Power Center
- AWS Fundamentals
- UNIX Scripting
- ITIL Understanding
- Docker
- Kubernetes
- Workload Scheduling tools
Preferred Qualifications:
- Hands on experience in Cloud administration and Devops tools is a plus
- Hands on experience in supporting applications hosted on AWS and AWS Managed Services.
- Knowledge of Tivoli Work scheduler (TWS), Mainframe System, RDBMS, SumoLogic, Dynatrace concepts is a plus.
- Knowledge of Infrastructure (to include Middleware) components (e.g. Storage, Message queue (MQ), WebSphere, Managed file transfer (MFT) etc.) is a plus.
- ITIL framework certification is a plus.
- Experience with development or support of applications within the Financial Services industry (preferably in Investments/Asset Management).
-
L2 Support Engineer
4 days ago
Hyderabad, Telangana, India QLOTECH Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRole : Mac L2 Support Engineer with JAMFLocation : HiTec City, Hyderabad (On-site, 5 days a week)Experience : 5 YearsImmediate Joiners Preferred Job Overview :We are looking for a skilled Mac L2 Support Engineer with strong expertise in macOS administration and JAMF to provide technical support, device management, and troubleshooting for enterprise...
-
L2 support AWS
4 weeks ago
Hyderabad, Telangana, India Surge Technology Solutions Inc Full timeJob Title: Job Location:Detailed Job Description:Monitoring of observability tools• Monitoring of technical and business events/metrics• Monitoring of alerts and taking necessary actions• Customer interaction on call and email and Teams• Resolution/Bug Fixes as per L2 level• Service Now, New Relic, Kibana, Mixpanel, SQL knowledge• Should be OK...
-
L2 support AWS
4 weeks ago
Hyderabad, Telangana, India Surge Technology Solutions Inc Full timeJob Title:Job Location:Detailed Job Description:Monitoring of observability tools• Monitoring of technical and business events/metrics• Monitoring of alerts and taking necessary actions• Customer interaction on call and email and Teams• Resolution/Bug Fixes as per L2 level• Service Now, New Relic, Kibana, Mixpanel, SQL knowledge• Should be OK for...
-
Java L2 Support
2 weeks ago
Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full timeJob Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...
-
Java L2 Support
3 weeks ago
Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full timeJob Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...
-
Java L2 Support
2 days ago
Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...
-
L2 Technical Support
2 days ago
Hyderabad, Telangana, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Description*Role & Responsibilities:Provide L2 Technical Support for end users across multiple technologies.Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems.Administer and troubleshoot Active...
-
L2 Production Support Lead
3 weeks ago
Hyderabad, Telangana, India SMARTWORK IT SERVICES Full timePosition : L2 Production Support LeadExperience : 810 Years (Total)Relevant Experience : 45 YearsLocation : HyderabadJob Summary :We are seeking a highly experienced L2 Production Support Lead with 8 to 10 years of total experience, including a minimum of 4 to 5 years in Production Support and Middleware environments. The ideal candidate will be responsible...
-
L1/L2 Support Engineer
4 weeks ago
Hyderabad, Telangana, India Grizmo Labs Full timeRole : Support Engineer (L1/L2, 1.5 5 yrs exp) Your mission : Keep the digital world running. This isnt just IT support its being the first responder when seconds matter and the unseen force behind flawless experiences.What youll do :- Monitor enterprise applications, servers & jobs (24x7)- Respond to alerts, tickets & client escalations- Run batch jobs,...
-
Customer Support Executive-L2
5 days ago
Hyderabad, Telangana, India Silicon Stack® Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSilicon Stack is a rapidly expanding Australian enterprise headquartered in Melbourne, with an extensive clientele spanning Australia, NZ, Europe, North America, and Asia. We are a dynamic digital development and creative agency specializing in software development, strategic consulting, digital transformation, and more. Known for our...