L2 support

6 hours ago


Hyderabad, Telangana, India Zensar Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

"L2 Production support engineer will be a key member of the of AMW Technologies applications team, a dedicated team of highly skilled technical resources supporting the Advice Wealth Management business on a 24x7 basis. The position provides an unparalleled opportunity to become a valuable member of our global technology team supporting a very dynamic and rapidly growing global Asset management business. You will be part of an inclusive, collaborative culture that rewards individuals for their contributions. You will work with a group of talented people who share a passion for high quality work that is in the best interest of our clients.

Responsibilities:

Troubleshooting & Incident Management –

  • Manage and Lead service restoration/recovery of applications.
  • Ability to drive production incident bridge calls for P1 and high priority P2 incidents.
  • The ability to assist team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle, Unix, Informatica, Container frameworks and orchestration frameworks) and Cloud Technologies (AWS, Azure)

  • Perform moderately difficult and independent assignments in troubleshooting, problem diagnosis and problem resolution in one or more technologies within the technical area of expertise.

  • Assess & recommend solutions for permanent fixes to improve application stability and resiliency.
  • Review production related changes upon risk assessments.
  • Should be open to learn new technologies/tools.
  • Very Good Working knowledge on the ITSM processes.

Required Qualifications:

Bachelor's degree in Computer Science or similar field; or equivalent work experience.

Experience with two or more technologies listed below:

  • Core-JAVA
  • Linux/Unix
  • Oracle/SQL Server
  • Service Now
  • Informatica Power Center
  • AWS Fundamentals
  • UNIX Scripting
  • ITIL Understanding
  • Docker
  • Kubernetes
  • Workload Scheduling tools

Preferred Qualifications:

  • Hands on experience in Cloud administration and Devops tools is a plus
  • Hands on experience in supporting applications hosted on AWS and AWS Managed Services.
  • Knowledge of Tivoli Work scheduler (TWS), Mainframe System, RDBMS, SumoLogic, Dynatrace concepts is a plus.
  • Knowledge of Infrastructure (to include Middleware) components (e.g. Storage, Message queue (MQ), WebSphere, Managed file transfer (MFT) etc.) is a plus.
  • ITIL framework certification is a plus.
  • Experience with development or support of applications within the Financial Services industry (preferably in Investments/Asset Management).

  • L2 Support Engineer

    4 days ago


    Hyderabad, Telangana, India QLOTECH Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role : Mac L2 Support Engineer with JAMFLocation : HiTec City, Hyderabad (On-site, 5 days a week)Experience : 5 YearsImmediate Joiners Preferred Job Overview :We are looking for a skilled Mac L2 Support Engineer with strong expertise in macOS administration and JAMF to provide technical support, device management, and troubleshooting for enterprise...

  • L2 support AWS

    4 weeks ago


    Hyderabad, Telangana, India Surge Technology Solutions Inc Full time

    Job Title: Job Location:Detailed Job Description:Monitoring of observability tools• Monitoring of technical and business events/metrics• Monitoring of alerts and taking necessary actions• Customer interaction on call and email and Teams• Resolution/Bug Fixes as per L2 level• Service Now, New Relic, Kibana, Mixpanel, SQL knowledge• Should be OK...

  • L2 support AWS

    4 weeks ago


    Hyderabad, Telangana, India Surge Technology Solutions Inc Full time

    Job Title:Job Location:Detailed Job Description:Monitoring of observability tools• Monitoring of technical and business events/metrics• Monitoring of alerts and taking necessary actions• Customer interaction on call and email and Teams• Resolution/Bug Fixes as per L2 level• Service Now, New Relic, Kibana, Mixpanel, SQL knowledge• Should be OK for...

  • Java L2 Support

    2 weeks ago


    Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full time

    Job Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...

  • Java L2 Support

    3 weeks ago


    Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full time

    Job Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...

  • Java L2 Support

    2 days ago


    Hyderabad, Telangana, India RiVi Consulting Group L.L.C Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...


  • Hyderabad, Telangana, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description*Role & Responsibilities:Provide L2 Technical Support for end users across multiple technologies.Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems.Administer and troubleshoot Active...


  • Hyderabad, Telangana, India SMARTWORK IT SERVICES Full time

    Position : L2 Production Support LeadExperience : 810 Years (Total)Relevant Experience : 45 YearsLocation : HyderabadJob Summary :We are seeking a highly experienced L2 Production Support Lead with 8 to 10 years of total experience, including a minimum of 4 to 5 years in Production Support and Middleware environments. The ideal candidate will be responsible...


  • Hyderabad, Telangana, India Grizmo Labs Full time

    Role : Support Engineer (L1/L2, 1.5 5 yrs exp) Your mission : Keep the digital world running. This isnt just IT support its being the first responder when seconds matter and the unseen force behind flawless experiences.What youll do :- Monitor enterprise applications, servers & jobs (24x7)- Respond to alerts, tickets & client escalations- Run batch jobs,...


  • Hyderabad, Telangana, India Silicon Stack® Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSilicon Stack is a rapidly expanding Australian enterprise headquartered in Melbourne, with an extensive clientele spanning Australia, NZ, Europe, North America, and Asia. We are a dynamic digital development and creative agency specializing in software development, strategic consulting, digital transformation, and more. Known for our...