
Technical Support Executive
3 days ago
Company: Aiwati Solutions Pvt. Ltd.
Location: Nashik
Experience: 1 – 2 years
Salary Range: ₹12,000 – ₹25,000 per month
About Us
Aiwati Solutions Pvt. Ltd. is a SaaS Communication Platform specializing in WhatsApp Business API, RCS Messaging, Bulk SMS, IVR, and Omnichannel Solutions. We empower SMEs and enterprises with seamless communication tools to engage customers effectively and drive business growth.
Role Overview
We are looking for a Technical Support Executive with strong communication skills and the ability to provide exceptional support to our clients. The role requires handling technical queries, resolving customer issues, and assisting in closing deals over calls when required.
Key Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Troubleshoot issues related to WhatsApp API, SMS, RCS, and platform usage.
- Guide customers in setup, onboarding, and usage of Aiwati's communication tools.
- Collaborate with the Sales Team to close leads during support calls if needed.
- Maintain customer satisfaction by ensuring timely resolution of queries.
- Document issues, solutions, and customer interactions for future reference.
- Provide feedback to the product team for improvements based on client experiences.
Requirements
- 1 – 2 years of experience in technical/customer support or similar role.
- Excellent verbal & written communication skills in English.
- Ability to explain technical concepts in simple language.
- Familiarity with SaaS products, CRM tools, or communication platforms (preferred).
- Strong problem-solving and troubleshooting skills.
- Customer-first attitude with patience and professionalism.
- Ability to handle pressure and multitask.
Benefits
- Competitive salary (₹12,000 – ₹25,000 based on skills & experience).
- Opportunity to work with a fast-growing SaaS company.
- Growth opportunities into Senior Support, Sales, or Customer Success roles.
- Exposure to cutting-edge communication technologies.
Job Type: Full-time
Pay: ₹12, ₹25,000.00 per month
Language:
- English (Required)
Work Location: In person
-
Technical Support Engineer
2 weeks ago
Nashik, Maharashtra, India Mahek Enterprise Full time ₹ 1,20,000 - ₹ 1,30,000 per yearJob Summary:We are seeking a dedicated and technically skilled Technical Support Engineer with at least 1 year of hands-on experience in solar rooftop systems. The ideal candidate will be responsible for providing remote and on-site technical support for rooftop solar PV systemsKey Responsibilities:Provide technical support to customers, installers, and...
-
Technical Support Engineer
6 days ago
Nashik, Maharashtra, India Arcons Technology Full time ₹ 1,50,000 - ₹ 2,50,000 per yearTechnical Support Engineer (for 0-3 years experienced only)Knowledge of stock markets is a mustProficiency in MS Office tools, specifically ExcelSQL server knowledge will be an added advantageExcellent customer relationship, organizational, verbal and written communication skillsAct as a mediator between client and Software Development teamProvide phone and...
-
Technical Support
20 hours ago
Nashik, Maharashtra, India MilesWeb Internet Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,80,000 per yearTechnical Support & MonitoringMonitor server load, uptime, and service performance across physical web servers.Deploy and configure new servers at the software level.Analyze and mitigate abuse patterns, including advanced DDoS attack vectors.Supervise and maintain system components including:FTP, LiteSpeed, BitNinja, CloudLinux OS, MySQL, R1SoftIdentify,...
-
Project Technical Support
15 hours ago
Nashik, Maharashtra, India E Solutions Full time ₹ 21,600 per yearTitle of project-: Population based Health Survey at Model Rural Health Research Units (MRHRUs) in India funded by Department of Health Research, Ministry of Health and Family Welfare, Government of IndiaName of the Post-: Project Technical Support -II (Field Worker)No. of vacancy-: 01Consolidated Salary-: Rs.21,600/- (Rs.20,000/- plus 8% HRA)Essential...
-
Software Support Executive
3 weeks ago
Nashik, Maharashtra, India Impact Hr Km Solutions Full timeJob DescriptionDescriptionWe are seeking a Software Support Executive to join our team in India. This role is ideal for freshers/entry-level candidates who are eager to start their career in software support and customer service.Responsibilities- Provide technical support to customers regarding software applications and systems.- Troubleshoot and resolve...
-
Project Technical Support II
15 hours ago
Nashik, Maharashtra, India E Solutions Full time ₹ 21,800 per yearTitle of project-: Establishment of Model Rural Health Research Units (MRHRUs) under the umbrella scheme of DEVELOPMENT OF INFRASTRUCTURE FOR PROMOTION OF HEALTH RESEARCH funded by Department of Health Research, Ministry of Health and Family Welfare, Government of India underProject position-: Project Technical Support II (Field Worker)No. of vacancy-:...
-
Technical Lead
1 week ago
Nashik, Maharashtra, India Rotten Grapes private limited Full time ₹ 3,36,000 - ₹ 5,40,000 per yearAbout UsRotten Grapes Pvt. Ltd. is a rapidly growing software development company specializing in open-source GIS, geospatial, and earth observation solutions. We help clients across government and private sectors in forestry, agriTech, urban development, river and water management, and infrastructure. By leveraging open-source technology, we empower...
-
Calibration Engineer Trainer/Male&Female
3 weeks ago
Nashik, Maharashtra, India Tek Support Full timeJob Title: Calibration Engineer TrainerJob Summary:We are seeking an experienced Calibration Engineer Trainer to deliver training programs focused on calibration and qualification of critical instruments. The trainer will design, develop, and conduct practical and theoretical sessions on calibration techniques, documentation practices, and compliance...
-
Technical Assistant B.Sc.
5 days ago
Nashik, Maharashtra, India Impact HR & KM Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per yearKEY RESPONSIBILITIES: Assist in setting up and conducting experiments. Collect, analyze, and document experimental data. Support troubleshooting and resolution of technical issues. Maintain and calibrate laboratory equipment. Ensure compliance with laboratory safety protocols. Assist in preparing reports and maintaining detailed records of experiments and...
-
Technical Associate
3 days ago
Nashik, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 12,00,000 per yearTechnical Associate-RA-Support-Housing Technical Department JD – technical associate Closely work with Business Heads along with stakeholders of Consumer and Commercial bank stakeholders to solve key challenges. Responsible for preparation Policy, MIS and digitalization of Consumer & Commercial Bank Responsible for Vendor Management and...