Instructional Designer

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team.

INSTRUCTIONAL DESIGNER (Hybrid Mode - Work from Bangalore Office)

The Instructional Designer plays a pivotal role in designing and delivering high-quality technical training programs that support the learning needs of internal teams and external customers. The Instructional Designer will develop and manage training content—including e-learning modules, guides, and assessments—while collaborating with subject matter experts and cross-functional teams. Their work ensures training is delivered on time, aligns with business goals, and meets the growing demand for scalable, engaging learning experiences.

Duties/Responsibilities:

Project execution – Apply instructional design principles and project management skills to create impactful training modules that align with organizational goals and learner needs.

Team management - Mentor junior instructional designers and delegate tasks based on individual strengths and project requirements to ensure efficient content development.

Learning Engagement – Serve as the primary point of contact for training design-related queries. Collaborate with stakeholders to understand product features, training objectives, and learner needs, ensuring the delivery of relevant and engaging learning experiences.

Training Design –

• Create storyboards and detailed content outlines.
• Structure, revise, and script content to ensure clarity, engagement, and alignment with learning objectives.
• Communicate effectively through visual, oral, and written formats; deliver engaging presentations as needed.
• Design and build a variety of learning materials, including trainer guides, training schedules, e-learning modules, instructional and API training documents, refresher trainings, and virtual instructor-led training (VILT) content.
• Independently manage coordination with Subject Matter Experts (SMEs) to gather accurate and relevant content.
• Create assessments and quizzes to evaluate learner comprehension and measure training effectiveness.
• Maintain organized project documentation and course repositories for easy access and version control.
• Manage multiple projects simultaneously while collaborating with cross-functional teams to ensure timely delivery and quality outcomes.

Required Skills/Abilities:

• Proven experience in instructional design, training need analysis and adult learning theories
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Camtasia, Microsoft Office Suite or related software
• Working knowledge of Learning Management Systems (LMS), including content upload, user management, reporting, and course configuration
• Familiarity with SCORM, xAPI, and other e-learning standards

Education and Experience:

Undergraduate or Postgraduate or Engineering in Computer Science.

2-3 years of related experience required.

Instructional design credentials or certification is a plus.

This position is based at Bangalore and would be required to be working from Bangalore office in Hybrid mode (twice a week).

#LI-Hybrid

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful

All are welcome here and we invite you to join our team if you are ready to help us continue that growth

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