Customer Care Executive
4 days ago
Role & responsibilities
- Handle inbound and outbound calls related to client queries on online trading applications (mobile & web).
- Calling to existing customer of the company to make them aware about new products & services launch by company.
- Assist clients with login issues, password resets, fund transfers, order placement, and general trading operations.
- Solve queries of clients
- Educate clients about new features, system updates, and digital trading tools.
- Explain and demonstrate the features of the trading application to new clients during onboarding.
- Handle application-related queries and guide clients step-by-step on navigation and usage.
- Participate in and support on-ground or virtual camps aimed at creating awareness about online trading applications.
- Male Candidates Preferred
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