BPO Telecaller

5 days ago

Phase mohali Chandigarh, India Creative Future Consulenza Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Summary:

We are seeking enthusiastic and results-driven BPO Telecallers to join our dynamic team. The ideal candidate will be responsible for handling outbound/inbound calls, providing information about products or services, resolving queries, and maintaining strong customer relationships.

Key Responsibilities:

  • Make outbound calls to potential customers or clients.
  • Handle inbound queries professionally and efficiently.
  • Explain company products, services, and offers clearly to customers.
  • Maintain accurate records of conversations and follow-ups in the CRM system.
  • Achieve daily/weekly/monthly targets set by the team leader.
  • Build and maintain positive relationships with customers.
  • Handle customer objections and provide effective solutions.
  • Coordinate with the sales/counsellor team for lead conversion.

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