Deputy Manager

4 days ago

Mumbai, Maharashtra, India adani capital pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Deputy Manager - F&B

Responsibilities

Customer Experience Management:

Ensure the smooth and efficient operation of all Food & Beverage outlets, driving high levels of customer satisfaction and seamless service delivery.

Effectively manage client grievances through a structured and empathetic approach to ensure timely resolution and client satisfaction.

Provide excellent customer service by ensuring a welcoming environment by maintaining cleanliness and orderliness in the dining areas.

F&B Outlet Operations:

Assist in daily operations of F&B outlets, ensuring smooth service flow and compliance with brand standards.

Ensure the smooth and efficient operation of all Food & Beverage outlets, driving high levels of customer satisfaction and seamless service delivery.

Stay updated and maintain a thorough understanding of the lounge's F&B offerings, including menus, beverages, and special dietary requirements, to effectively answer guest inquiries.

Continuously assess and improve operational processes, from check-in to service delivery, to enhance efficiency, reduce wait times, and improve guest satisfaction.

Manage lounge capacity effectively during peak and off-peak hours, ensuring optimal use of space and resources while maintaining high service levels.

Ensure Food Safety and Hygiene:

Ensure implementation and maintenance of strict food safety and hygiene protocols to safeguard food quality and prevent contamination.

Conduct regular kitchen audits to ensure compliance with health, safety, and operational standards across all F&B outlets.

Regulatory and EPOS Compliance:

Ensure that all transactions are accurately recorded, with every bill being punched through the Adani EPOS system.

Ensure that all F&B concessionaires strictly follow their respective Standard Operating Procedures (SOPs) to maintain consistency and quality.

Campaign Management:

Support in organizing, direct, and evaluate Food & Beverage-related campaigns to enhance customer engagement and boost sales.

Oversee and ensure the smooth implementation of all promotional activities and activations at all F&B outlets, maximizing their impact on customer experience and sales.

Performance Reporting:

Monitor and report on key performance indicators (KPIs), such as guest satisfaction scores, revenue per guest, and operational costs, using data to drive continuous improvement.

Help use the data to find ways to make the lounge experience better and more efficient.

Key Stakeholders - Internal:

Lead - F&B

Airport Operations Team

F&B Outlet Managers

F&B Team Members

Human Resources Department

Finance Department

Security Team

Senior Airport Management

Legal Department

Retail Department

Key Stakeholders - External:

Concessionaires

Food & Beverage Suppliers

Regulatory Bodies (FSSAI, etc.)

Logistics & Distribution Companies

Travel Agencies & Hospitality Groups

Customers

Business Partners

Project Managers of Vendors

Qualifications

Education Qualification:

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Diploma in Food & Beverage Operations/certifications in F&B safety (Preferred)

Work Experience:

3-5 years of hands on experience in floor operations with renowned names

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Deloitte Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Job requisition ID :: 86272Date: Sep 1, 2025Location: MumbaiDesignation: Deputy ManagerEntity: Deloitte Touche Tohmatsu India LLPRequire experienced Deputy Manager to handle existing client portfolios. He would be replacing Adnan Kutub who is leaving the organisation

  • Deputy Manager

    8 hours ago

    Mumbai, Maharashtra, India Godrej Interio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Deputy Manager located in Mumbai. The Deputy Manager will be responsible for overseeing daily operations, managing and coordinating teams, developing and implementing business strategies, and ensuring compliance with company policies. The Deputy...

  • Deputy

    4 days ago

    Mumbai, Maharashtra, India Grasim Industries Ltd - (ABG Cement Business) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionGrasim Industries Limited, a flagship company of the Aditya Birla Group, is one of India's largest private sector companies. Grasim is well-regarded in the industry and offers ample opportunities for growth and development. The company is committed to excellence and continuous improvement, making it an ideal workplace for ambitious...

  • Deputy Manager

    8 hours ago

    Mumbai, Maharashtra, India Deloitte Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Job requisition ID :: 90587Date: Oct 10, 2025Location: MumbaiDesignation: Deputy ManagerEntity: Deloitte Touche Tohmatsu India LLPControls Assurance Internal Audit: Deputy Manager Your potential, unleashed. India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential...

  • Deputy Branch Manager

    4 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Deputy Branch Manager-BRANCH BANKING-Relationship ManagementWe are looking for a dynamic and results-driven Deputy Branch Manager to lead and support the branch's sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal...

  • Deputy General Manager

    4 hours ago

    Mumbai, Maharashtra, India FIVOPAY Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Deputy General Manager at a Credit co-operative society, located in Mumbai. The Deputy General Manager will be responsible for overseeing daily operations, ensuring implementation of Shariah mechanism, implementing strategies and policies to ensure operational efficiency, supervising and mentoring staff,...

  • Deputy Manager

    1 week ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Operations Team Member-Capital Market Operation-Fund Accounting Profile of the candidate M2 (Deputy Manager): CA inter/MBA/ upto 2 year experience, preferable in a VC/PE or financial services sector. Soft skills required – Affable and independent style of work approach Role requirement: Candidate will be part of the Finance and Operations - fund...

  • Deputy Manager

    2 hours ago

    Mumbai, Maharashtra, India crescendo global Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Description Deputy Manager - Claims Experience: 8 YearsLocation: Pune/Mumbai/BangaloreDiscipline: Insurance ClaimsJob Type: PermanentContact Name: Prachi GuptaContact Email: Job Ref: 84811Published: about 7 hours agoSummary Are you a seasoned insurance claims professional with over 8 years of experience? Do you possess a strong acumen for handling...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India nexdigm corporate service pvt ltd Full time ₹ 12,00,000 - ₹ 2,50,00,000 per year

    Job Description Location City: MumbaiDepartment CFO ServicesExperience Years: 5 - 7Salary INRDesignation Deputy ManagerTotal Position 1Employee Type Permanent Click here to know - 'Who we are?' Job Title: Deputy ManagerLocation: Mumbai/Pune/GurugramExperience: 4 - 6Educational Qualification: Chartered AccountantWork Mode: HybridAbout the department: Our CFO...

  • Deputy Manager

    2 weeks ago

    Mumbai, Maharashtra, India Deloitte Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job requisition ID :: 89462Date: Oct 1, 2025Location: MumbaiDesignation: Deputy ManagerEntity: Deloitte Touche Tohmatsu India LLPTAXMergers and Acquisitions Tax | Deputy ManagerYour potential, unleashed.India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst...