Service Advisor
7 days ago
Job description:
Job Title: Service Advisor
Company: Roverz MotorBikes Pvt. Ltd.
Location: Alappuzha, Kerala
Department: Service Department
Job Summary:
We are hiring a motivated and customer-oriented Service Advisor to join our team. The ideal candidate will act as the bridge between our customers and the service department, ensuring excellent service delivery and customer satisfaction.
Key Responsibilities:
- Welcome and assist customers visiting the service center
- Understand customer complaints and service requirements
- Prepare job cards and maintain service records
- Coordinate with technicians and monitor job progress
- Communicate service status and estimates to customers
- Perform quality checks and ensure timely delivery of vehicles
- Follow up with customers post-service for feedback and satisfaction
- Handle customer complaints or escalations professionally
Required Skills & Qualifications:
- Minimum Qualification: +2 / Diploma / Graduate
- Excellent communication skills in Malayalam (basic English preferred)
- Basic computer knowledge (MS Office, job card software, etc.)
- Strong interpersonal and problem-solving skills
- Freshers or 1–2 years of experience in service or customer handling roles
Preferred:
- Experience in a two-wheeler or automobile dealership/service center
- Technical knowledge or diploma in mechanical/automobile engineering
- Two-wheeler license
How to Apply:
Send your resume to
For inquiries, contact:
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: ₹10, ₹12,000.00 per month
Work Location: In person
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