Accounts Receivable Specialist

About Us

Through over 25 years of innovation in radiology software and SaaS solutions, RamSoft has provided several award-winning solutions to healthcare providers around the world. With state-of-art software and services, we are uniquely positioned to help Hospitals, Clinics and Physicians to deliver effective patient care. We love to innovate; we are building a new technology platform that will help save more lives and improve patient care.

What are we looking for?

We are looking for a detail-oriented and proactive Accounts Receivable (AR) Specialist to manage customer invoicing, collections, and credit assessments. The ideal candidate will have strong analytical skills, a customer-focused mindset, and experience working in a fast-paced environment. This role plays a key part in maintaining healthy cash flow and ensuring billing accuracy and compliance.

Report To: Corporate Controller

What will you do in RamSoft?

• Prepare and issue client invoices accurately and on schedule, ensuring adherence to company policies and guidelines
• Review billing details for accuracy, investigate any issues, and address discrepancies
• Manage accounts receivable by regularly reviewing aging reports and actively following up on outstanding balances
• Engage with customers to resolve payment concerns and respond promptly to billing-related inquiries
• Maintain the accuracy of AR records through regular reconciliations and support audit preparation as needed
• Work closely with internal departments (Sales, Legal, Customer Success) to investigate and resolve billing disputes
• Evaluate the credit profiles of new clients, set credit limits, and periodically reassess existing limits
• Keep detailed and organized records of receivables, communications, and adjustments
• Ensure billing and collection practices comply with internal controls, tax requirements, and accounting standards
• Identify patterns in receivables to improve collection strategies and support continuous process improvement
• Provide responsive, solution-oriented service to clients on billing, payments, and contract matters
• Assist with documentation of internal finance controls, support sales tax filing (Canada/USA), and perform basic reconciliations
• Actively monitor shared billing and credit mailboxes, ensuring timely and accurate follow-up on all inquiries

What will you bring RamSoft?

• 3+ years of experience in Accounts Receivable, preferably in a SaaS or multi-entity environment

• Hands-on experience using Salesforce Billing Cloud to manage invoicing and customer accounts

• Proficient in end-to-end AR processes, including invoicing, collections, cash application, and dispute resolution
• Strong communication and collaboration skills, with the ability to work cross-functionally across Finance, Sales, and Legal
• Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, and large dataset analysis
• Detail-oriented and analytical, with the ability to manage AR aging reports and drive timely collections
• Familiarity with multi-currency transactions, tax compliance (GST/HST, USA State taxes), and working in a fast-paced, remote SaaS environment.

RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.