Accounts Receivable Specialist

4 days ago

Bengaluru, Karnataka, India RamSoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Prepare and issue client invoices accurately and on schedule, ensuring adherence to company policies and guidelines
  • Review billing details for accuracy, investigate any issues, and address discrepancies
  • Manage accounts receivable by regularly reviewing aging reports and actively following up on outstanding balances
  • Engage with customers to resolve payment concerns and respond promptly to billing-related inquiries
  • Maintain the accuracy of AR records through regular reconciliations and support audit preparation as needed
  • Work closely with internal departments (Sales, Legal, Customer Success) to investigate and resolve billing disputes
  • Evaluate the credit profiles of new clients, set credit limits, and periodically reassess existing limits
  • Keep detailed and organized records of receivables, communications, and adjustments
  • Ensure billing and collection practices comply with internal controls, tax requirements, and accounting standards
  • Identify patterns in receivables to improve collection strategies and support continuous process improvement
  • Provide responsive, solution-oriented service to clients on billing, payments, and contract matters
  • Assist with documentation of internal finance controls, support sales tax filing (Canada/USA), and perform basic reconciliations
  • Actively monitor shared billing and credit mailboxes, ensuring timely and accurate follow-up on all inquiries.

Preferred candidate profile

  • 3+ years of experience in Accounts Receivable, preferably in a SaaS or multi-entity environment
  • Hands-on experience using Salesforce Billing Cloud to manage invoicing and customer accounts
  • Proficient in end-to-end AR processes, including invoicing, collections, cash application, and dispute resolution
  • Strong communication and collaboration skills, with the ability to work cross-functionally across Finance, Sales, and Legal
  • Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, and large dataset analysis
  • Detail-oriented and analytical, with the ability to manage AR aging reports and drive timely collections
  • Familiarity with multi-currency transactions, tax compliance (GST/HST, USA State taxes), and working in a fast-paced, remote SaaS environment.

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