international voice process

2 weeks ago


Jamshedpur, Jharkhand, India Innotech Global Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hello Folks Greetings for the day

We are hiring for the position of at Innotech Global Private Limited, Jamshedpur.

Here are the details of the job:

Role:
Customer Support Executive

Job Type:
FULL TIME

Shift Timings:
Night Shift ( US Process - Inbond )

Working Days:
Monday to Friday

Work Mode:
Work from Office

Role & Responsibilities:

  • Handle customer data responsibly and professionally, ensuring confidentiality and accuracy.
  • Manage inbound customer calls, emails, and chats with efficiency and courtesy.
  • Provide precise and reliable information to customers regarding bookings, cancellations, refunds, and general inquiries.
  • Resolve customer queries in a timely and effective manner while maintaining high service quality standards.
  • Escalate complex issues to the concerned department when required.
  • Maintain a
    customer-first approach
    , ensuring satisfaction and positive experience in every interaction.
  • Adhere to company policies, quality standards, and performance metrics.

Benefits:

  1. Salary + Performance based incentives

  2. Regular Trainings and career development opportunities

3..PF + MEDICAL

Interested candidates may feel free to reach out to us at or watsapp us at

We look forward to having you as part of our team

Office Address: Innotech Global Pvt Ltd, H. No 477, 2nd Floor, Opposite Milkhiram Market, Above Pushpanjali Plywood , Sakchi, Jamshedpur Landmark : INFRONT OF AKASH INSTITUTE )



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