Deputy Area Manager

2 weeks ago


Chandigarh, Chandigarh, India Bajaj Finserv Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Operations And ServiceChandigarh

Posted On

09 Sep 2025

End Date

09 Sep 2026

Required Experience

5 - 6 Years

BASIC SECTION

Job Level

GB03

Job Title

Deputy Area Manager - Operations And Service, Customer Service Branch, Cashier

Job Location

Country

India

State

CHANDIGARH

Region

North

City

Chandigarh CH

Location Name

Chandigarh

Tier

Tier 1

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

"This position is open with Bajaj Finance ltd."Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity

Duties and Responsibilities


•Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
•Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.
•Cross selling the insurance and other products to walk in customers
•Cash & Customer Service /NPS and Audit Queries
•Service branch maintenance and control
•Consistent increase in penetration of CDM/Kiosk
•Manage escalations with teams (Centralize/HO) for end to end resolution
•Petty cash management
•Maintain minimal errors in audit report published by HO.

Required Qualifications and Experience


•Understanding of cash & customer service related processes and policies.
•Graduate/Post graduate fresher/with experience
•Ability to work independently and towards deadlines.
•Effective oral and written communication skills


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