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Deputy Area Manager
2 weeks ago
Operations And ServiceChandigarh
Posted On
09 Sep 2025
End Date
09 Sep 2026
Required Experience
5 - 6 Years
BASIC SECTION
Job Level
GB03
Job Title
Deputy Area Manager - Operations And Service, Customer Service Branch, Cashier
Job Location
Country
India
State
CHANDIGARH
Region
North
City
Chandigarh CH
Location Name
Chandigarh
Tier
Tier 1
Skills
SKILL
SKILLS AS PER JD
Minimum Qualification
OTHERS
JOB DESCRIPTION
Job Purpose
"This position is open with Bajaj Finance ltd."Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity
Duties and Responsibilities
•Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
•Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.
•Cross selling the insurance and other products to walk in customers
•Cash & Customer Service /NPS and Audit Queries
•Service branch maintenance and control
•Consistent increase in penetration of CDM/Kiosk
•Manage escalations with teams (Centralize/HO) for end to end resolution
•Petty cash management
•Maintain minimal errors in audit report published by HO.
Required Qualifications and Experience
•Understanding of cash & customer service related processes and policies.
•Graduate/Post graduate fresher/with experience
•Ability to work independently and towards deadlines.
•Effective oral and written communication skills
