
Area Manager
2 weeks ago
Role: Area Manager - Training & Team Lead (B2C)
Base Location: Chandigarh, Punjab Branch
Key Responsibilities:
1. Training & Development Competency
- Plan, organize, and execute training programs across regions.
- Design and deliver content to develop product knowledge, sales techniques, and soft skills.
- Implement training modules that align with business goals and sales competencies
- Identify learning gaps and provide targeted interventions.
- Communicate a clear vision for the sales team and drive alignment.
- Continuously optimize the sales process and evaluate training effectiveness through performance metrics.
2. Skills & Job Fit Attributes
- Minimum 3 years of experience in the IT industry.
- Must have experience in driving sales
- In-depth knowledge of IT products, especially laptops and gaming PCs.
- Excellent communication, presentation, and content creation skills.
- Strong execution, leadership, and people management capabilities.
- Prior experience in IT retail, sales, promoter management, or channel marketing is an advantage.
3. Organizational Fit
- Conduct online and offline training sessions for in-shop promoters (ISPs) pan-India.
- Develop and manage training materials, including videos, articles, and digital content.
- Drive sell-out performance and monitor KPIs for promoter teams.
- Administer ISP assessments, set KPIs, and track performance outcomes.
- Oversee store-level audits, inventory management, and in-store branding.
4. Technical Knowledge
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Strong technical understanding of computers, especially in laptops and gaming.
- Prior experience in sales-driven environments is a plus.
5. Experience Required
- Minimum 5 years of experience in IT training or IT sales management.
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