Receptionist
1 day ago
Responsibilities
- Customer service: Greeting and welcoming visitors to the dealership with a friendly and professional demeanor.
- Communication: Answering a multi-line phone system, directing calls to the appropriate department, and taking accurate messages.
- Information management: Entering customer information into the dealership's tracking system and running reports for managers.
- Customer direction: Determining the nature of a customer's visit and introducing them to the correct salesperson or department.
- Appointment scheduling: Assisting sales staff by scheduling and confirming appointments for customers.
- Clerical support: Performing various administrative tasks, such as typing memos, filing, sorting mail, and assisting with paperwork.
Necessary skills and qualificationsTo succeed in this role, you should possess a range of soft and hard skills:
- Education: A high school diploma or GED is typically the minimum educational
- Cashier duties: Processing customer payments and handling cash or credit card transactions in some dealerships.
- Communication skills: Excellent verbal and written communication is essential for interacting with customers and staff.
- Administrative abilities: Proficiency with computer software like Microsoft Office (Word, Excel) is often required for data entry and other clerical tasks.
- Organizational skills: Strong multitasking and time-management skills are necessary for working in a busy, fast-paced environment.
- Customer service experience: Previous experience in a customer-facing or administrative role is beneficial.
- Professionalism: A professional appearance and a positive, friendly, and calm demeanor are important for creating a welcoming first impression
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹17,500.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Language:
- English (Preferred)
Work Location: In person
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