JC Digital Repair Specialist

1 day ago

Godhra, Gujarat, India Reliance Jio Infocomm Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Posted Date
07 Oct 2025

Function/Business Area
Customer Service

Location
Godhra

Job Responsibilities

  1. Shortlist, onboard and certify Partner/Technician
  2. Ensure availability and manage upgrades or terminations
  3. Conduct initial training, reskilling, upskilling, and periodic refresher programs
  4. Deliver hands-on field training through OJTs
  5. Track KPIs and performance metrics of partners and technicians
  6. Take corrective actions based on evaluation outcomes
  7. Guide and support issue resolution within TAT to ensure customer satisfaction
  8. Conduct audits, inventory reconciliation and FTTx device inspections
  9. Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades
  10. Train and support extended service points
  11. Travel to touchpoints as per requirement
  12. Handle complaint management, out-calling, and coaching Jio Associates as per need

Education Requirement
ITI/ Diploma (Preferably in ECE/ Telecommunication/ IT/CS)

Experience Requirement
to 4 Years

Skills & Competencies

  1. Customer Focus
  2. Communication skills
  3. Problem Solving skills
  4. Handset repair skills
  5. Knowledge of spares operations
  6. Knowledge of CRM Systems
  7. Technical knowledge and field team management skills

Please update your profile and upload resume to apply.

Location Map: Godhra

  • Digital Repair Specialist

    2 weeks ago

    Godhra, Gujarat, India Jio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job description1) Install CPE devices & Daily partner management.2) Address partner queries & Drive quality installations.3) Interact with customers &Troubleshoot device defects.4) Handle device queries & Record job in CRM portal.5) Upgrade device software & Assemble / dismantle smartphones.6) Repair handsets & Verify devices for exchange.7) Inspect FTTx...

  • Digital Repair Specialist

    2 days ago

    Godhra, Gujarat, India Jio Full time ₹ 87,000 - ₹ 1,50,000 per year

    Shortlist, onboard and certify Partner/Technician,Ensure availability and manage upgrades or terminations,Conduct initial training, reskilling, upskilling, and periodic,refresher programs,Deliver hands-on field training through OJTs,Track KPIs and performance metrics of partners and technicians,Take corrective actions based on evaluation outcomes,Guide and...

  • Digital Repair Specialist

    1 week ago

    Godhra, India Jio Full time

    Job description 1) Install CPE devices & Daily partner management. 2) Address partner queries & Drive quality installations. 3) Interact with customers &Troubleshoot device defects. 4) Handle device queries & Record job in CRM portal. 5) Upgrade device software & Assemble / dismantle smartphones. 6) Repair handsets & Verify devices for exchange. 7) Inspect...

  • Digital Repair Specialist

    3 weeks ago

    Godhra, India Jio Full time

    Shortlist, onboard and certify Partner/Technician, Ensure availability and manage upgrades or terminations, Conduct initial training, reskilling, upskilling, and periodic,refresher programs, Deliver hands-on field training through OJTs, Track KPIs and performance metrics of partners and technicians, Take corrective actions based on evaluation outcomes, ...

  • Business developement executive

    3 weeks ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description: We are looking for a motivated and result-oriented Business Development Executive to join our team. The primary purpose of this role is to bring new business for the company by meeting new Architects, Interior Designers, Builders, and other customer segments in our B2 B industry. Additionally, the Business Development Executive will...

  • (Immediate Start) Business Developement Executive

    1 week ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description: We are looking for a motivated and result-oriented Business Development Executive to join our team. The primary purpose of this role is to bring new business for the company by meeting new Architects, Interior Designers, Builders, and other customer segments in our B2B industry. Additionally, the Business Development Executive will support...

  • Business Developement Executive

    1 week ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description:We are looking for a motivated and result-oriented Business Development Executive to join ourteam. The primary purpose of this role is to bring new business for the company by meetingnew Architects, Interior Designers, Builders, and other customer segments in our B2B industry.Additionally, the Business Development Executive will support the...

  • Business Developement Executive

    1 week ago

    godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description:We are looking for a motivated and result-oriented Business Development Executive to join ourteam. The primary purpose of this role is to bring new business for the company by meetingnew Architects, Interior Designers, Builders, and other customer segments in our B2B industry.Additionally, the Business Development Executive will support the...

  • Business Developement Executive

    1 week ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description:We are looking for a motivated and result-oriented Business Development Executive to join ourteam. The primary purpose of this role is to bring new business for the company by meetingnew Architects, Interior Designers, Builders, and other customer segments in our B2B industry.Additionally, the Business Development Executive will support the...

  • Business Developement Executive

    1 week ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description: We are looking for a motivated and result-oriented Business Development Executive to join our team. The primary purpose of this role is to bring new business for the company by meeting new Architects, Interior Designers, Builders, and other customer segments in our B2B industry. Additionally, the Business Development Executive will support...

  • Business Developement Executive

    2 weeks ago

    Godhra, India The Brick Store - Jay Jalaram Brick Works Full time

    Job Description:We are looking for a motivated and result-oriented Business Development Executive to join ourteam. The primary purpose of this role is to bring new business for the company by meetingnew Architects, Interior Designers, Builders, and other customer segments in our B2B industry.Additionally, the Business Development Executive will support the...

  • (21/09/2025) Business Development Executive

    3 weeks ago

    Godhra, GJ, IN The Brick Store - Jai Jalaram Brick Works Full time

    Business Development Identify and meet with new architects interior designers builders and other potentialclients to generate new business opportunities for various regional territories Develop and maintain strong relationships with key stakeholders in the B2B industry Attend industry events exhibitions and networking functions to promote Jay...