
Digital Repair Specialist
2 weeks ago
1) Install CPE devices & Daily partner management.
2) Address partner queries & Drive quality installations.
3) Interact with customers &Troubleshoot device defects.
4) Handle device queries & Record job in CRM portal.
5) Upgrade device software & Assemble / dismantle smartphones.
6) Repair handsets & Verify devices for exchange.
7) Inspect FTTx devices & Travel to touch points.
8) Train / support service points & Fulfill adhoc responsibilities as per business requirements.
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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Digital Repair Specialist
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Digital Repair Specialist
1 week ago
Godhra, India Jio Full timeJob description 1) Install CPE devices & Daily partner management. 2) Address partner queries & Drive quality installations. 3) Interact with customers &Troubleshoot device defects. 4) Handle device queries & Record job in CRM portal. 5) Upgrade device software & Assemble / dismantle smartphones. 6) Repair handsets & Verify devices for exchange. 7) Inspect...
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Godhra, India Jio Full timeShortlist, onboard and certify Partner/Technician, Ensure availability and manage upgrades or terminations, Conduct initial training, reskilling, upskilling, and periodic,refresher programs, Deliver hands-on field training through OJTs, Track KPIs and performance metrics of partners and technicians, Take corrective actions based on evaluation outcomes, ...
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