Banquet Operations Manager

5 hours ago

Chandigarh, Chandigarh, India OYO Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibilities:

  • Oversee day-to-day banquet operations across multiple banquets in the city, covering weddings, corporate events, conferences, and private parties.
  • Coordinate with Sales, Culinary, and Event Planning teams to ensure smooth execution of events.
  • Supervise setup, service, and breakdown of events while maintaining brand standards and client specifications.
  • Monitor inventory, banquet equipment, linen, and supplies; manage requisitions as required.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Resolve guest concerns promptly to ensure satisfaction and repeat business.
  • Manage budgets and labour costs while maintaining service quality.
  • Conduct pre-event briefings and post-event reviews for continuous improvement.
  • Collaborate with vendors and partners for event logistics; manage payments, vendor coordination, venue onboarding, and PO/GRN processes.
  • Maintain accurate event records, staff performance reports, and customer feedback.
  • Assist in developing and standardizing SOPs to improve banquet operations.

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