Transition Manager/Senior Manager

1 week ago

Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Roles and Responsibilities :

  • Candidates with Minimum 10+years of experience & Transition Manager exp in SCM , Finance & any domain (minimum 5-7 yrs of transition exp)
  • Understand the customer process & success fully Transition the same to the outsourced
  • Clearly define a project's objectives, scope & deliverables
  • Estimate and plan personnel, equipment and financial resources
  • Develop meaningful and workable project plans
  • Handle conflict and change management effectively Identify, communicate and manage the risks associated with the project
  • Ensure adherence to Company iQMS standards, establish audit trail for all the work done
  • Regularly and professionally report project activities, deliverables and milestones to management.
  • Manage transition cost

Knowledge &Skills :

  • Knowledge of BPS Industry and Practices (Must Have)
  • Project Management Tools & Techniques, PMP,Prince II (Preferred)
  • Knowledge and application experience of BPO Transition frameworks (Must Have)
  • Exposure to business process Quality Management framework, ex. Agile, Six Sigma or LEAN (Preferred) Proficiency in MS office tools like Project, Excel, Visio, PowerPoint & Word (Must Have)
  • In-depth knowledge of technology solutions related to BPS solutions around imaging and workflow (Preferred) Good written and verbal communication skills (Must Have)
  • Willingness to work in flexible shifts and more often in Night shifts to interact with Client teams based in global locations.(Must Have)

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