Senior Executive-Order to Cash-receipts and payments

5 days ago


Noida, Uttar Pradesh, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Ensure monthly and incremental fees are billed to the client
  • Project manage Client Accruals/Year-End Billing
  • Act as point of contact for all Regional Finance Director questions
  • Follow up with clients to ensure timely client payments
  • Work with clients to confirm check remittance details for Accounting as necessary
  • Review monthly reports posted by Media Reconciliation Supervisors to track overall progress of discrepancies by client
  • For new clients, manage new client set-up with Regional Finance Director
  • Work with SBUs to help solve cash application issues for intercompany transfers as necessary

Provide quality customer service via processing.

  • Ensure that the assigned targets in accordance with SLA and any internal standard are met
  • Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards.
  • Ensure adherence to established attendance schedules

Ensure adherence to Company Policies and Procedures

  • AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
  • Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance
  • CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
  • Subject Matter Expert for the purpose of work thread related issues and escalated transactions
  • QCA / CEA for the purpose of feedback and audit

Process Trainer/SME for the purpose of process related Training. For all refresher trainings, competencies and soft skills training


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