Technical Support Associate/Customer Service Day Shift
4 days ago
Job Title: Technical Support Associate Day Shift (Hindi Mandatory)
Location: [Brookfield ]
Shift: Day Shift
Transport: 2-Way Cab Provided
Job Description:
Were looking for energetic and technically skilled professionals to join our Day Shift BPO team. The ideal candidate should have strong technical knowledge, excellent communication skills, and the ability to handle customer queries efficiently.
Responsibilities:
- Provide technical support to customers via calls, chat, or email.
- Troubleshoot and resolve software/hardware/network issues.
- Document customer interactions and technical solutions.
- Ensure a high level of customer satisfaction through timely assistance.
Requirements:
- Minimum 1 year of experience in a Technical/ BPO (Tech Process) role.
- Hindi & English proficiency is mandatory (both spoken and written).
- Strong problem-solving and analytical skills.
- Basic understanding of computer networks and operating systems.
- Ability to work in a fast-paced environment with good customer service orientation.
Benefits:
- 2-way cab facility.
- Fixed day shift (work-life balance).
- Performance incentives and career growth opportunities.
- Friendly and supportive work culture.
How to Apply:
Send your resume to
[
WhatsApp/ Call ]
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