Director - IT Services

5 days ago

Anywhere in IndiaMultiple Locations Essex Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities :

Strategic Leadership & Platform Vision :

- Define and deliver the strategy, roadmap, and execution of BCGs global SACM platform.

- Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments.

- Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance.

- Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships.

Automation & Integration :

- Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools.

- Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems.

- Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows.

- Integrate with change, release, and problem management to reduce risk and accelerate safe deployments.

Operational Excellence & SRE Alignment :

- Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform.

- Embed SACM into 24x7 operations and observability platforms to support real-time decision-making.

- Support incident prevention, root cause analysis, and continuous improvement through data-driven insights.

- Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value.

Governance, Compliance & Asset Management :

- Ensure accurate, complete, and up-to-date asset and configuration data across environments.

- Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records.

- Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence.

- Develop data ownership and stewardship models to ensure system integrity and accountability.

Architecture & Platform Enablement :

- Work closely with architecture teams to model system dependencies, service maps, and integration patterns.

- Provide visibility into infrastructure and application architecture through contextualized configuration insights.

- Enable architecture governance, technical debt tracking, and risk impact assessments.

Collaboration & Leadership :

- Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform.

- Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization.

- Promote a culture of operational excellence, data-driven engineering, and continuous innovation.

What You'll Bring :

Required Qualifications :

- 8 years of experience in IT operations, infrastructure, or platform engineering roles.

- 5 years of experience leading CMDB, ITSM, or configuration management functions.

- Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices.

- Strong experience with SRE practices, CICD pipelines, and observability platforms.

- Demonstrated ability to lead automation initiatives and manage real-time data platforms.

Preferred Qualifications :

- Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent.

- Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools.

- Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices.

  • Director of Engineering

    3 days ago

    Anywhere in India/Multiple Locations TagLynk Careers Pvt Ltd Full time

    Requirements : years of experience in software engineering, with at least 3 years in a staff, principal, or director-level role. - Proven leadership in large-scale software architecture, engineering operations, or developer platforms. - Deep hands-on expertise in modern software development practices, CI/CD, cloud-native design, and agile delivery. ...

  • AWS Cloud Security Engineer

    2 weeks ago

    Anywhere in India/Multiple Locations Burgeon It Services Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : AWS Cloud Security Engineer - Design and enforce AWS Service Control Policies (SCP) for secure multi-account environments. - Implement and manage AWS native security services and controls. - Ensure secure cloud operations and monitor compliance with organizational security standards. - Integrate security best practices into AWS cloud...

  • Dynamics 365 CRM Developer

    3 days ago

    Anywhere in India/Multiple Locations Burgeon It Services Pvt Ltd Full time

    Description : We are #Hiring : Dynamics 365 (CRM)Job Title : Dynamics 365 (CRM)Location : PAN India (Hybrid)Total Yrs. of Experience : 5 YearsDuration : Contract to Hire (C2H)Notice Period : Immediate Joiners to 30 DaysJob Description : We are seeking a highly skilled and self-driven Dynamics 365 (CRM) with strong proficiency in Microsoft Azure, and C#,...

  • Product Manager

    3 days ago

    Anywhere in India/Multiple Locations Burgeon It Services Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Responsibilities : - Define and own the product vision, roadmap, and backlog for securities settlement and confirmation platforms. - Collaborate with cross-functional teams including business stakeholders, operations, and technology to gather and prioritize requirements. - Lead Agile ceremonies and ensure timely delivery of high-quality product...

  • Oracle Engagement Cloud Consultant

    5 days ago

    Anywhere in India/Multiple Locations Apex IT Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary : Apex IT India is seeking an Oracle Engagement cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications. Duties/Responsibilities : - Designing the application using Redwood and modifying the Redwood pages. - Implement Oracle Engagement Cloud per the design...

  • SAP FI Consultant

    1 week ago

    Anywhere in India/Multiple Locations Burgeon It Services Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : SAP FI Consultant We are seeking a skilled SAP FI Consultant to join our team to implement, support, and enhance SAP FI modules. The ideal candidate will have in-depth knowledge of financial accounting processes and SAP FI configuration, with the ability to collaborate across business and technical teams.Key Responsibilities : - Configure...

  • Operations Analytics Lead

    7 days ago

    Anywhere in India/Multiple Locations BIG IT JOBS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Description : We are seeking a seasoned and proactive Collections Strategy and Operations Analyst to join our team. The ideal candidate is a strategic thinker with extensive experience in credit card collections and deep proficiency in data analysis, particularly using SQL. You will be critical in developing, implementing, and optimizing our...

  • ServiceNow Developer

    5 days ago

    Anywhere in India/Multiple Locations CSN Global IT Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the Role : We are seeking a highly skilled ServiceNow Developer with expertise in Employee Flows, HR Service Delivery (HRSD), Flow Designer, and IntegrationHub. The ideal candidate will have strong hands-on development experience and the ability to design, build, and implement end-to-end automated workflows across ServiceNow modules.Key...

  • Technologies - Technical Partner/CTO/Co-Founder - Full Stack

    5 days ago

    Anywhere in India/Multiple Locations iAastha Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Looking for a technical architect/CTO lead interested in working for B2B Space. He/She should have 3 years experience as a full stack developer with proven track record in creating mobile app and web products. Responsibilities : - Build, manage, and validate a Tech Roadmap for our Products - Architecture Practices - At startups, the dynamics...

  • Generative AI Developer/Architect

    1 day ago

    Anywhere in India/Multiple Locations BRISKWIN IT SOLUTIONS PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Description :Role Summary : We are seeking an experienced Generative AI Developer / Architect with a strong track record of building and deploying LLM-powered applications in real-world environments. The ideal candidate will bring deep technical expertise in LLMs, prompt engineering, RAG architectures, and cloud-based AI services (Azure OpenAI, AWS...