UKG Pro Workforce Management, Sr Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our Workforce Solutions team provides consulting services to optimize and implement UKG Pro Workforce Management (Workforce Dimensions. We are a rapidly growing team seeking a qualified professional with a project management skillset.

The selected individual will support the client's implementation as the Lead Consultant, responsible for discovery, requirements documentation, configuration, testing support and go-live of the client's WFM solution. An effective candidate must be a self-starter willing to work closely project leadership to achieve the desired future state solution.

Responsibilities: 

• Serve as Lead Consultant for UKG Pro Workforce Management implementations
• Lead client discovery sessions and document functional and technical requirements
• Consult with client to develop best fit future state solution   
• Collaborate with other solution consultants to configure and test client solution
• Lead solution development and solution review workshops
• Provide quality control over solution build and unit testing
• Support development of client test strategy, including test cases
• Proactively manage solution delivery risk and develop mitigation strategies
• Support clients through UAT, deployment and go live
• Work closely with UKG Pro consultants for joint UKG Pro/UKG Pro WRM implementations
• Collaborate seamlessly with cross functional consultants (i.e., UKG Pro) to deliver the optimal client solution

Primary Requirements

• 3 or more years of UKG Workforce Management (Workforce Dimensions) experience. Workforce Central experience would be considered.
• Experience with UKG Workforce Management implementation methodology and process
• Experience with joint UKG Pro and Workforce Dimensions implementations is a plus
• A track record of effectively meeting client deliverables during software implementations
• A history of managing multiple projects at once and meeting multiple deliverables
• Proven success communicating with clients, uncovering their needs and developing best practice solutions
• Ability to lead and execute all phases of implementation including client discovery, requirements documentation, solution development, system configuration, testing and deployment
• Excellent verbal and written communication skills, and an ability to engage clients and vendors effectively during projects and implementations
• UKG implementation certifications preferred. We will provide access to all UKG certifications and training

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email