Collections Specialist
2 days ago
We are looking for a highly skilled and experienced Collections Specialist to join our team at BiteSpeed, responsible for managing account receivables. The ideal candidate will have 2-12 years of experience in collections or a related field.
Roles and Responsibility
- Manage and resolve outstanding accounts receivable issues efficiently.
- Develop and implement effective collection strategies to minimize bad debts.
- Collaborate with internal teams to identify and address root causes of delayed payments.
- Conduct thorough analysis of customer data to predict potential payment issues.
- Negotiate payment plans and settlements with customers as needed.
- Maintain accurate records of all interactions with customers and stakeholders.
Job Requirements
- Strong knowledge of software product development life cycles and industry trends.
- Excellent communication and negotiation skills, with the ability to work effectively with cross-functional teams.
- Ability to analyze complex data sets and make informed decisions.
- Strong problem-solving skills, with attention to detail and organizational abilities.
- Experience working with account management tools and technologies.
- Strong understanding of financial concepts, including accounting principles and practices.
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