Smith+Nephew - Senior ServiceNow Developer
24 hours ago
At Smith+Nephew, we design and manufacture technology that takes the limits off living.
Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of Senior ServiceNow Developer.
This role involves to be responsible for development of ServiceNow applications/modules.
To have deep expertise with ServiceNow development standard processes including, scripting, and integration and will collaborate with multi-functional teams to deliver high-quality ServiceNow solutions aligned with business objectives.
If you're eager to be part of a dynamic environment that fosters growth and collaboration, look no further.
What will you be doing?
- Be responsible for the design, development, and implementation of ServiceNow solutions including ITSM, ITOM, HRSD, SPM, Portal or other modules based on business needs.
- Good knowledge on ServiceNow applications and facilitate process automation using Flow Designer, Workflow, Script Includes, Business Rules, and UI Policies.
- Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Server configurations.
- Participate in requirement gathering, technical design, and code reviews, ensuring alignment to standard processes and platform governance.
- Develop and maintain ServiceNow Service Portal widgets, catalog items, and custom applications.
- Solve and resolve incidents, defects, and enhancement requests related to the platform.
- Collaborate with architects, business analysts, and project managers to translate business requirements into technical solutions.
- Stay ahead of with the ServiceNow platform and make recommendations for improvements and innovations.
- Mentor junior developers and provide technical guidance to the development team.
- An individual who can work efficiently in a collaborative environment and foster teamwork with their peer group, their team and with business / functional leaders.
- Embraces Innovation and Change : Continuously looks for better ways to enhance our processes, services and products.
What will you need to be successful?
Education : Bachelor's Degree or equivalent experience in Computer Science, Information Technology, or related field.
Certification/Licenses :
- ServiceNow Certified System Administrator (CSA) is required.
- ServiceNow Certified Application Developer or Implementation Specialist certifications are a plus.
Operating Mode : Hybrid : Work from office : 2 days in a week.
Experience : Minimum 5+ years of hands-on experience developing on ServiceNow platform.
- Expertise in developing and configuring modules such as ITSM, ITOM, CMDB, Discovery, HRSD, etc.
- Strong proficiency in JavaScript, Glide API, HTML, CSS, and AngularJS (for Service Portal).
- Knowledge of Agile/Scrum methodologies and DevOps practices (ATF, CI/CD, Git).
- Experience with ServiceNow integrations (REST, SOAP, LDAP, SSO, SCCM, etc.
- Exposure to ServiceNow GRC/IRM, ESG, or ITOM Predictive AIOps is a plus.
- Validated ability to work with globally located, culturally diverse teams.
- Knowledge of consignment and loaner business processes is preferred.
- In-depth understanding of ACLs, roles, data policies, and platform security.
- Proficient in building collaborative teams, maintain calm, stay focus and instil that ability in others, and be effective communicators.
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