CRM Developer

2 days ago

India Capco Full time ₹ 4,00,000 - ₹ 8,00,000 per year
Key Responsibilities:

  • Design, develop, and implement CRM solutions to meet business and functional requirements.

  • Customize CRM entities, forms, workflows, plugins, and integrations as needed.

  • Develop automation processes, reports, and dashboards to improve user efficiency.

  • Integrate CRM with other enterprise applications and third-party systems.

  • Maintain data integrity, security, and system performance.

  • Troubleshoot, debug, and resolve CRM-related issues.

  • Collaborate with business analysts and stakeholders to gather and refine requirements.

  • Provide user training, documentation, and technical support.

  • Stay updated with the latest CRM technologies, tools, and best practices.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • Proven experience in CRM development and customization.

  • Strong understanding of CRM architecture, APIs, and data models.

  • Proficiency in programming languages such as C#, .NET, JavaScript, SQL, or similar (depending on platform).

  • Experience with CRM integrations (REST/SOAP APIs, middleware tools, etc.).

  • Solid understanding of software development lifecycle (SDLC) and agile methodologies.

  • Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

  • Experience with [specific CRM platform, e.g., Salesforce / Microsoft Dynamics / Zoho / HubSpot].

  • CRM certification (e.g., Salesforce Developer, Dynamics 365 Developer, etc.).

  • Knowledge of cloud technologies (Azure, AWS) and CI/CD tools.

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