CRM Developer

3 weeks ago

India Capco Full time

Job Description Key Responsibilities - Design, develop, and implement CRM solutions to meet business and functional requirements. - Customize CRM entities, forms, workflows, plugins, and integrations as needed. - Develop automation processes, reports, and dashboards to improve user efficiency. - Integrate CRM with other enterprise applications and third-party systems. - Maintain data integrity, security, and system performance. - Troubleshoot, debug, and resolve CRM-related issues. - Collaborate with business analysts and stakeholders to gather and refine requirements. - Provide user training, documentation, and technical support. - Stay updated with the latest CRM technologies, tools, and best practices. Required Skills & Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in CRM development and customization. - Strong understanding of CRM architecture, APIs, and data models. - Proficiency in programming languages such as C#, .NET, JavaScript, SQL, or similar (depending on platform). - Experience with CRM integrations (REST/SOAP APIs, middleware tools, etc.). - Solid understanding of software development lifecycle (SDLC) and agile methodologies. - Excellent analytical, problem-solving, and communication skills. Preferred Qualifications - Experience with [specific CRM platform, e.g., Salesforce / Microsoft Dynamics / Zoho / HubSpot]. - CRM certification (e.g., Salesforce Developer, Dynamics 365 Developer, etc.). - Knowledge of cloud technologies (Azure, AWS) and CI/CD tools.

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